Settings and activity
46 results found
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732 votes
James Bohan-Pitt
supported this idea
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19 votes
An error occurred while saving the comment -
33 votes
An error occurred while saving the comment James Bohan-Pitt
commented
I think it would be great if we could expand how we award loyalty points. For example:
* 5 points for every dollar you spend for services, products, gift cards, upgrades, even your monthly membership fee.
* 50 points for booking your monthly appointment online.
* 50 points for pre-booking your appointment for next month at the time of your monthly service.
* 500 points for joining the Membership Program
* 1000 points for every friend you referWould help to encourage behavioral change in guests that benefit the salon.
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135 votes
An error occurred while saving the comment James Bohan-Pitt
commented
Could you integrate a service like AfterPay, Klarna, Affirm etc to allow salon owners to offer a payment plan type solution?
For instance, our offer includes:
1x Full Set - $119 to $169
1x Refill Savings Plan Month ($108-$199)
1x Gratuity.
Most are OK with paying the $227 to $300+ price for the deal but we do get push back. Could be cool to offer them the option to spread the first big expense over say 2-3 payments. Would take the edge off, especially with our younger guests.
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9 votes
An error occurred while saving the comment James Bohan-Pitt
commented
Occasionally I might pay a stylist more to step in an help. It would be a one time uplift of commission for a specific appointment.
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97 votes
An error occurred while saving the comment James Bohan-Pitt
commented
We need the ability to book services appointments at the same time. e.g. Lash at 5pm and Massage at 5pm.
All email marketing tools allow you to control exactly when emails are released. This allows for experimentation and to control the deluge customers can get. I am quite surprised it has been fixed at 9am UTC (4am CENTRAL time honestly.