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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. Under patient profiles as well as at checkout with any previously purchased products show the providers name who sold the product the previous time.

    Also under suggested products show the provider who suggested the product to the patient, so we know who to give commission credit to.

    4 votes

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  2. Automated way to reassign appointments from one service provider to another

    2 votes

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  3. The ability to re-open an invoice so we don't have to void orders. This skews our patient visit numbers for providers when having to duplicate appointments

    3 votes

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  4. Be able to upload a photo to the client’s chart and choose from their gallery.

    28 votes

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  5. When printing records for a patient there is not easy way to do it. You should have a function that prints the entire record easily. Currently you cannot print the notes section with allergies and such without taking a screenshot and having other client names in the background. That is not hippa compliant at all. Medical aesthetics clinics MUST be able to print the full chart with ease. Unacceptable.

    1 vote

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  6. Agreements may require information that the business completes upon consultation. Then, it needs to be sent or turned over to the client for them to date and sign.
    Forms/charts today are either fully completed by the client or fully completed by the employee, but not a combination of both.

    1 vote

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  7. We recommend implementing an automatic feature in Boulevard that adds each guest’s monthly membership payment directly to their account as a credit. This change will streamline operations, reduce manual tracking errors, and ensure members always have immediate access to their benefits.

    By automating this process, we not only save valuable staff time but also enhance the guest experience with a more seamless and transparent system. This update will create consistency, reduce confusion, and improve overall membership management.

    Let’s vote to make this change happen—it’s a smart upgrade that benefits both our team and our guests.

    1 vote

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  8. Our providers are currently unable to see client pronouns in their mobile boulevard app. They also can't see scheduling alerts, or any client profile notes (they can only view appointment/internal notes). We need pronouns to be available at a glance, and for other notes to be viewable when entering the profile.

    3 votes

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  9. I would like to be able to better control commissions. I would like to be able to apply commission to certain products, in this instance skincare products. When you select Product Commissions is applies to all products.

    3 votes

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  10. We need to be able to change out services on the calendar without it taking away from the Calendar view. Today for example, we changed out what our client did completely and you can see what she did in history but if you look at today on the calendar, her appointment is gone. If you switch out services, you should still be able to see it on the calendar.

    1 vote

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  11. Please add "preferred pharmacy" to patient general info

    4 votes

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  12. The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.

    2 votes

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  13. I'm a sole owner/practitioner and have the main line to the compnay routed to my cell phone. However, it will sometimes get listed as SPAM or missed while I'm with clients and therefore lose potential leads. It would be great to have a feature that we can opt in to where any missed incoming calls get sent a text message letting them know we are busy/if they have any questions/etc so as not to miss out on business.

    5 votes

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  14. Clients should have the ability to put a credit card on file at the same time they are completing electronic forms. It would be great if you could make this a part of that task.

    6 votes

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  15. It would be so helpful to be able to see client notes in the App! Under the Details tab. Tp appear under Appointment notes.

    1 vote

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  16. Need providers that have the 'modify own appointments' to be able to edit if multiple providers are on the same appointment. We do not want to enable 'modify all appointments' but still need providers to edit their services on an appointment when multiple providers are assigned.

    1 vote

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  17. I want to watch the performance of a specific service category as well as how it is being paid for. For some reason you dont have this option anywhere. Expanded filters would be very good. So far I have found boulevard reports to be limiting and frustrating. MY old software from the 2010s had better reports. I'd love to see you improve this!!

    TY!!!

    1 vote

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  18. Each staff member should be able to have their own link to send clients that will only show their services/pricing/availability. Espeically for booth rent business models. That way if they have a new client or lead they aren't sending them a link that has all of their "competition" on the same link

    3 votes

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  19. I switched from another scheduling system where you have the option to turn off online booking, or keep on online booking. That way if you need to know whats going on that day at work, like someone is coming in to shadow you, people can still book online, but you know other things going on it your day on the same calendar. The time blocks were different colors (either light grey or dark grey for example) so that you know that light grey is still able to online book, and dark grey is not, that way you don't get confused.

    3 votes

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  20. It would be so great to have th message window open while looking at the calendar so we don't have to close the messages, go look at the calendar, jot the dates down, and go back to messaging a client.

    8 votes

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