5929 results found
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A simple way to see which transactions are debit vs credit card.
Is there not just a simple way to see debit vs credit cards? that's the only thing i can think of that may be causing such a discrepancy in how much is collected vs what I' paying in fees. Offset should be charging guests 3% but I'm routinely paying 2.5% and the guests are paying 1.5%. If this is because they are all using debit cards I need to be able to figure that out without going down a back alley to locate and download a spreadsheet that I then have to reconfigure so I can actually read it.
2 votes -
When viewing a clients history have the time of their appointment next to the date, would be helpful when seeing what time they prefer
When viewing a clients history have the time of their appointment next to the date, would be helpful when rebooking them to see what times they prefer.
8 votes -
Reminders for not responded to messages
After a certain amount of time (30 minutes) reminder for messages that go unresponded to.
4 votes -
Letting the employee choose to ask for tip or not
There are some services we offer that require little to no effort from our staff (ex. Sauna or Normatec sessions, compared to other services like massage). It feels awkward asking for a tip for such simple services. I would love to have the choice on whether or not to ask the client for tip, like a box we can check or uncheck before we initiate the checkout process.
3 votes -
when making an apt for a specific provider it would be great if you can only see what services they offer
when making an apt for a specific provider it would be great if you can only see what services they offer
4 votes -
Register Closeout Discrepency Notification
Woodward Barbers called out the need to receive a notification if the cash drawer is over or under upon closeout.
1 vote -
Put date of service on client receipts when closed out after the appt date.
The date of service needs to be added to all receipts that don't get closed out the same day. When closed out after service date, it gives the current date and clients get confused and think they're getting charged when not being in that day.
4 votes -
Guest Option for GC check out
Can you add a buy as guest option for gift card check out
1 vote -
3 votes
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allow us to set a different paying client than guest receiving appt
oftentimes clients will book appointments for their kids, spouses, parents, friends, etc. and want to pay for the service, but we don't want to put their credit card on someone else's file. right now that's our only option, or we have to book under the paying client's name (which causes confusion for service providers and makes their appointment history inaccurate), or we have to add a $0 service for the paying client just to add their name to the invoice. this is too complicated and we should be able to add a separate person as a paying client so we…
9 votes -
AI {Chat/Text} Bot
A messenger bot that actively scans the schedule searching for inefficiencies in the timing of appointments.
1.) Give the bot info on how your appointment timing works. (i.e. a 30 minute takes up three 15 minute spaces or a 60 minute occupies five.)
2.) Bot determines which appointments to move in order to increase room for additional appointments
3.) The bot engages with the client over sms asking to move up or down
4.) The appointment is moved and confirmation is sent
We use online booking exclusively and sometimes the schedule becomes fragmented and productivity is lost. This is why…
22 votes -
Product cost to service
Product cost to do a service. This way you can see your profit margin example : Blonding service... how much for shampoo, conditioner, backbar products, lightener
6 votes -
Change client after appointment is booked
some clients share profiles and may need to change who is paying at time of checkout-
7 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
17 votes -
Have a "Please compete form" reminder email instead of only "confirm appointment" email
Sometimes we need to add additional forms after a client has already confirmed their appointment, and we are forced to have them fill out the form in-office because the "resend form reminder" email sent to them says "confirm your appointment" instead of something like "please fill out this form". So patients do not complete the form because they have already confirmed their appointment...
3 votes -
Membership cancellation
Can we make it a thing where the membership cancellation gets sent to the store manger s email just like appointment cancellations?
9 votes -
Time Texts Go Out
We would love for confirmation texts to go out at 9AM instead of 2PM.
2 votes -
Make referral source mandatory
Where new clients come from is critical information to understand. Currently, referral source isn't a mandatory field to complete a profile and I think it should be! Our team constantly forgets or skips asking this and it's lead to tons of profiles without a referral source. If it's not mandatory then it should be a warning when creating a profile.
In an ideal world this would be a backend setting "make referral source mandatory"
17 votes -
An app for patients
An app that is whitelabel branded, for patients to boost memberships and online sales, notifications, etc. would be absolutely ideal!
1 vote -
Drive time block added when next provider appointment is at a different location
Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.
1 vote
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