7186 results found
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Client Profile
Clients should be required to enter in all information, such as date of birth and home address at the time of booking their first appointment. A complete profile is essential, especially for marketing purposes.
1 vote -
No call / No show
Please integrate a feature in the patient chart that tallys every time we mark a patient as a no show for their appointment. The system currently doesn't track it and we would like to be sure to take deposits for patients that are consistently booking and not showing up to their appointment.
4 votes -
Disallow tips being paid with gift card
Ability to block gift cards from being used to pay for tips at checkout, and instead prompting the client to use a different payment method.
1 vote -
Location Groups: Ability to assign staff to a location group
Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.
1 vote -
Location Groups: Ability to assign staff to a location group
Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.
1 vote -
when a client refunds product their loyalty points on that product are automatically refunded also
when a client refunds product their loyalty points on that product should also should beautomatically refunded also
1 vote -
Account credit able to pull for monthly membership
Having an option if the client has a account credit that all monthly membership dues will b epulled from account credit first then charging the card on file
1 vote -
Offer good on product credit
We need the ability to apply offer codes to product credit so people who are banking large purchases of Tox can utilize offers
1 vote -
Combine Sales and Payment Reporting
Combine Sales and Payment Reporting.
Need to see clients who have purchased units and did not treat same day
Additionally, needs additional filters for Payment Methods on Commission Reporting to exclude certain payment methods.
1 vote -
Please offer Android pad option for markup- not simply IOS. Thank you
Please offer Android option for markup charting with pad.
1 vote -
The ability to send pictures in messaging.
Send pictures in messages, please!
7 votes -
Default to First Available in online booking, then allow choosing a specific provider
We, too end up with confusion about online booking. People select a provider without realizing "First available" is an option, then they are locked out from seeing many potential appointments. I think it should default to First Available, and then have the option to choose a specific person.
2 votes -
Online booking Date-first flow: choose a date to view available providers
show all available providers at the time of a desired appointment
2 votes -
Online booking: Show dates and times first, then pick a stylist
want to show more options to clients based on appointment slot instead of a provider's availability
2 votes -
Clear display of appointment date in booking confirmation email
I had a client ask if it were possible to display the date of the booked appointment at the beginning of the subject line in the email confirmation. Otherwise, it looks like a bunch of the same emails at a glance when booking multiple appointments at a time. This would help the client see their appointment dates quickly, without having to click on a bunch of different emails.
2 votes -
phrases should also be able to be used in messages to clients. Not just in charts.
phrases should also be able to be used in messages to clients. Not just in charts.
2 votes -
charts/forms
In the client, ability to "add new" a form or chart under forms/charts without having to add it to an appt.
4 votes -
Give a alert on main desk computer when people arrive. Other than on Front desk
We have so many clients coming in and sometimes I am away from my desk. I would love some kind of alert on my screen to let me know a walk in or someone who is scheduled has arrived WITHOUT having to go to Front desk to try to figure it out.
1 vote -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
2 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
81 votes
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