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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. If a client is calling to make an appointment, let's input their phone number (or email) and first name. The system can then send them a text (or email) to input their card, agree to cancellation policy, etc, and only then will their appointment get put on the calendar.

    3 votes

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  2. When using the "Copy from Previous Chart" function, the system currently brings forward previously uploaded images/photos along with the charted information. This leads to confusion and potential clinical inaccuracies, especially if the old photos are outdated or no longer clinically relevant.

    4 votes

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    1 comment  ·  Admin →
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  3. We need an auto Time Block at beginning of appt for NUMBING for certain services provided (filler, microneedling, etc.)

    Currently what is offered for time blocking with each appt is: Processing Time (a block of time at the END of the service when a client is busy, but the staff can attend other clients.), Finishing Time (a block of time at the END of a service and any processing or transition time when both the client and the staff are busy.), and Transition Time (a block of time AFTER the service is performed during which the staff member is unavailable.…

    2 votes

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  4. 2 votes

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  5. Ability to create specific triggers for automated campaigns based on client-level parameters, including voucher count, membership status, package purchases, and service they received.

    3 votes

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  6. Inventory level tracking for each treatment room and inventory storage location. Minimum thresholds should be established per SKU with alerts when on-hand inventory falls below the threshold and a purchase order or transfer is needed.

    3 votes

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  7. Add in a way to print clients wallets as a work up sheet for their appointments

    1 vote

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  8. Have the ability to choose which note to copy from previously entered notes.

    3 votes

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  9. Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    5 votes

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    In Progress  ·  0 comments  ·  Admin →
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  10. The Loyalty App should have the ability not to to grant points to clients who buy packages or memberships as the redemption of the earned vouchers earns them points.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  11. At rebooking screen, where past appointments are displayed, it would be ideal to see the weekday and the date, not just the date. That way, you can see "Oh, she prefers to book Tuesdays!" so you can recommend one.

    1 vote

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  12. 1 vote

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  13. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  14. The content of text reminders is too robotic, I would like to customize it to our business needs

    3 votes

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  15. Sliding scale commissions should be available as commission option. The system boulevard has doesn’t properly calculate the commission split per tier. All businesses operate on different commission splits and should be accommodated. Doing payroll manually isn’t convenient nor manageable for large teams

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Clients should be able to see a breakdown of their purchases in client portal

    3 votes

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  17. PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    8 votes

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  18. Can you add the option that vouchers expire immediately when membership expires?

    7 votes

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  19. If you allowed services to be booked at the same time (client facing and dashboard), and allow us to assign services to the same room, that would solve the couples issue.

    2 votes

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  20. Customers should be able to see how many available credits they have in their account when they log in to view their profile online. Customers are constantly calling to ask us how much they have.

    1 vote

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