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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7179 results found

  1. I am looking for a report that shows appointments that were on the schedule and NOT billed. This would be an "end of day report" to ensure all clients and appointments were checked out appropriately - even if it is billed out at $0.00

    3 votes

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  2. PLEASE please please add a search function in forms and charts

    11 votes

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  3. It would be great have better customization over the Add-On Services by allowing someone to add-on a specific treatment before their haircut with their regular stylist.

    Currently the system only allows Add-On's with a stylist who can perform both services.

    This would have the opportunity to increase bookings and treatments in the salon if the client has better visibility to it when booking online.

    This would also simplify the booking process by allowing someone to book a color service, and add-on a haircut with someone else without having to go back and add an additional service

    3 votes

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  4. Option to remove self check in on the DUO app. Clients often come in and attempt to self check in, but we have a fully staffed front desk and it slows down the work flow for the clients to try and self check in.
    Or we go to check them out and they attempt to check in first, even though they've been checked in. This messes up the check out process. The option to remove this would be so helpful!

    2 votes

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  5. It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.

    1 vote

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  6. When I am trying to send a new MESSAGE to a new customer, the NOTE box is highlighted instead of the SEARCH box for a name.
    Can you please change it so that managers can find customers more quickly and send the message?

    1 vote

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  7. Allow the system to assign a staff member automatically to their client for retail sales. If I do the service it's my retail sale.

    1 vote

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  8. Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.

    1 vote

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  9. We need a report to run the business appropriately. We want to know what offers are working! If an offer code is used we want to know if it was a new client or existing client and the revenue tied to the transaction where the offer code was used

    1 vote

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  10. I really like BLVD so far, but a lot of the users on this platform are providing medical treatments and the charting system should reflect that. I want to be able to have lab results integrated, as well as a way to chart a visit of any kind without having to make a form. Ive never had to make forms with other systems. BLVD should include a more medical/professional charting system.

    15 votes

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  11. When we send out blast campaigns via text or email it would be nice to see the names of the people who clicked on our ad and not just the number of people who interacted so that we can effectively market towards those people.

    5 votes

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  12. Ability to only include the Location Name in client communications to avoid confusion as to which location they have booked for.

    2 votes

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  13. 2 votes

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  14. I would like you to add additional fields to the Reports. Specifically related to cancellations. It would be great to see # of No Shows, # of Cancellations and Reschedules so I can add them to the report I pull.

    2 votes

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  15. Allows for clients to book an appointment where the processing time of their service can overlap with time blocks on a staff member's calendar, rather than only times with room for the processing time before or after the time block.

    1 vote

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  16. Our team would love to have a same-day appointment reminder feature added to the booking system. In our previous software, whenever a client booked an appointment for the same day, the system would automatically send a same-day text or push notification as a reminder.

    Our staff does not want notifications for every appointment—only for same-day bookings. This selective option was extremely helpful because it reduced no-shows for last-minute appointments without overwhelming staff with unnecessary alerts.

    We are requesting the addition of a similar feature in our current system: an option that triggers an automatic reminder only for same-day appointments.

    1 vote

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  17. Request from Glowbar:

    Add Appointment Ratings to Data Share

    1 vote

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  18. I would like to have the availability to change the colors in the chart mark ups. I would love the option to make my charts more colorful!

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  19. From a client perspective, if I am a member/pay for a membership, I should be able to log in and have my own menu to book from so there is no confusion on pricing. By not specifying member pricing online, it causes confusion and unhappy surprises for new/non members if they book online.

    1 vote

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  20. I am new to creating memberships. So far in my experience it seems that from a client perspective, if I am a member/pay for a membership, I should be able to log in to my portal and have my own menu to book from so there is no confusion on pricing. It seems to cause confusion allowing "non members" to book any service online.

    1 vote

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