5883 results found
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2 votes
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Record of Change in Order
In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments
5 votes -
Schedule staff by 1st/3rd Saturday/Sunday of the month
Schedule staff by 1st/3rd Saturday/Sunday of the month if only works every 3rd Sunday for that month, etc
5 votes -
1 vote
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PDF Exports Are Unreadable
When exporting information in a PDF the type is so small it almost requires a magnifying glass to read. Need to be able to make this readable please!
2 votes -
Roll up reporting
analyze aggregated data from all locations
4 votes -
Assistant Privileges
Need Assistants to have access to one or two stylists schedules and those stylist client names, but no other client information. Don't want them to see the full schedule/calendar, they just need to know the schedules of the stylists they're assisting
3 votes -
Order Services with Vertical dropdown
vertical drop-downs - picks the service they want and then has the vertical dropdown - system will re-organize what they want and allow for add-on, etc.
Needs to be able to order services as they wish.
IE. Salt room first, the float and then last service - in any order they wish. So they can choose which service they want to go first., etc
2 votes -
Gratuity Notifications for Service Providers
Allow for service providers to specify to receive a notification of gratuity as a communication preference post-appointment
4 votes -
Blocked Time Should Count as Productive
For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client
5 votes -
Product Profit Margins
Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased
5 votes -
7 votes
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Have the calendar be "smart" enough to not revert to present date...
...when I toggle to a specific date and then click the New Appointment on the top right.
See video for explanation and steps to recreate issue.
At the moment, when a client calls in for an appointment on a specific date, I will go to the calendar, choose the date (11/9 for this example), and when I click on the "New Appointment" button at the top right, it reverts the calendar for today's date and makes me choose the date again if not for the present day.
3 votes -
Choose if Blocked time is included or excluded from productive hours
Need to be able to choose if the block is "exclude from available productive hours" or "include in percent booked". Necessary for a lunch break
3 votes -
Way to opt all staff out from Boulevard update emails that show features owners may not be ready to roll out or answer any questions about!
I LOVE that the software is always growing and being packed full of new features. The more the merrier! But, many times these emails throw the salons into gossip-nados in which staff feel the features are already here. There is no warning or prep time in which my managers and myself have before staff start insinuating that we are locking things away from them or hiding functionality. This is especially difficult as the emails are written in a way that voices that the features are all available already which makes it seem only that the managers and owners aren't doing…
2 votes -
Show all locations on booking widget even if some don't have online booking
We don't want online booking available at some of our locations, but want prospective clients to know those locations exist when they're looking at the website to book. Would like to have the option to have that location show on the widget and when a Client clicks on the location there would be a note telling them online booking is unavailable and to please call in to book
2 votes -
Add scroll functionality calendars with many providers
Allow a scroll functionality for calendars that have many scheduled service providers so that calendar is more visible
3 votes -
Wait list sorting
It would be extremely helpful to be able to sort the wait list by the requested service provider.
6 votes -
Schedule Viewing Filters for Staff Assistants
A feature for assistants or receptionist to view only schedules, they have been granted access too.
3 votes -
Make certain services NOT viewable in booking emails, confirmations such as "no show fee" or "late charge"
For clients that no show, we add a $10 fee to their next appointment. It would be great if there was an option to not have the booking emails show this service. It is best for business to discuss the fee with the client in person rather than them have at-home time before the appointment to get angry over.
Alternatively the ability to add a product to a scheduled service would work as well, then we would use a "no show fee" as a product instead.
1 vote
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