6366 results found
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schedule color
On the appointment book - have the "schedule hours for the day" have the option of darker scale. We are having issues of seeing when someone is in the salon due to the colors being to light for behind the appointments. Possibly offer a dark screen scale as option
1 vote -
Text Communication
Please make a way that we can be alerted via the app that we have an unread text messages, so we can respond right away without having to log in. We are unable to respond in a timely fashion because we dont get an alert.
1 vote -
Add built-in installment payment feature
Add a built-in installment payment feature for service packages. This feature should allow clients to pay in multiple installments without needing third-party financing solutions like Cherry or Affirm. Similar to Zenoti, the feature would enable salons/spas to configure up to four scheduled payments, with each installment automatically charged to the client's saved card on file. This streamlined solution provides flexibility for clients, improves cash flow for the business, and enhances the overall customer experience by eliminating the need for external (and expensive) financing apps.
5 votes -
Flat Deposit Rates
Please make it possible to just require a flat deposit amount across all services instead of % !
1 vote -
Wait to check a client in until their forms are complete on ipad
We are having issues where our clients are filling their forms out and the providers are coming to grab them because they have receive the check in alert. It would be nice if it didn't alert them until after they have completed their form so they client isn't feeling rushed by the provider coming in to grab them.
1 vote -
Comment section in the appointment profile box
We would like a comment section for office communication available in the appointment box. Once you click on an appointment, a comment section for this appointment would be helpful.
1 vote -
Group booking two providers
We would like group booking to allow selection of two providers in addition to automatically blocking times off.
Currently, we have to block these times manually for the second provider. This would save us time.
2 votes -
create a pop up alert for blocked clients
There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.
25 votes -
1 vote
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Permission for view only Client access
We would like a permission to allow a provider to be able to only view a clients profile / information without the ability to make any edits. One permission with this ability would be very helpful.
1 vote -
client information
Stylists should be able to view all client information without being able to edit. Right now the only option to give employees access to phone numbers/emails is to also give access to edit.
1 vote -
Ability to see when a membership is in cancelled status with past due payments
Currently, membership statuses only reflect a single state at a time. This limits visibility into important membership history and lifecycle changes. For example, if a membership is in a past due state and the customer then cancels, the system only shows cancelled, which removes critical context.
Ask is to see an enhancement that allows multiple statuses to be displayed simultaneously or in sequence such as showing both past due and cancelled status within the membership.
1 vote -
Staff Service Assignment Report
A report that lists each service provider and the services they're assignable to, not services they have performed.
1 vote -
Events or Ticket sales
I have had difficulty setting up an Event that i need clients to sign up for. I have had to use another platform and then encored cost. Maybe I am unaware how to do, but thus far have not been able to do this.
1 vote -
Tip Breakdown in Pro App
Scents of Serenity therapists would like to see a breakdown of tips and product sales in the Pro App. It would also be great if there was no lag-time in data population.
1 vote -
Refund order should show whether commission was clawed back or not
When looking at a refund for an order, there is no indication for whether commission was clawed back or not. It would be ideal to have that on the refund and not have to look at the detailed commission report.
1 vote -
Number counter for mark ups
Would be great to have a number counter on mark ups screen. As a med spa that does a high quantity of neurotoxin, having a counter to double check units w/b very helpful. I understand this number would not be connected to inventory or front desk check out (which w/b ideal), having a counting system would also help prevent lost revenue.
10 votes -
Pay for appointments online using a voucher, gift card, or account credit.
Allow clients to use a gift card , voucher, or account balance to book (and pay) online.
2 votes -
Ability to link vouchers to a different membership
Ability to re-associate vouchers with a membership (original or new) so vouchers follow the expiration rules or benefits of the new membership.
1 vote -
Sorting of Reports by Creation Date or Creator Name
Ability to sort Reports by 'created on' date or 'created by'
1 vote
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