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  1. Need to restrict locations able to be viewed from the Professional App to just the location the individual is assigned to in the dashboard

    2 votes

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  2. This is a lot of information to hand to a random client.

    2 votes

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  3. Specifically for spas, would be great when booking or checking clients out if there was an alert to tell staff the client has never received a service from a specific category. Ex: Client only comes in for hair services, the front desk could make recommendations for facials or body services for a discounted rate to help upsell other services available

    2 votes

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  4. I am seeing staff make their own discount reasons that match the offers available. As much as I train managers to teach staff this is the wrong way to do it, the workflow is too easy and they are never feeling like they are doing anything wrong when applying a discount. Also for reporting purposes having discounts match offers creates datasets that cannot be reconciled together unless manually tabulated outside of Boulevard.

    1 vote

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  5. Using gift cards for vouchers so the gift card has $0 on it, but there's no way to remove that from the client's profile

    2 votes

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  6. Separating our PROFESSIONAL and RETAIL products* - so it doesn't show in inventory but historically is there

    *Breakdown items for easy Reporting and Inventory

    Low Inventory and PAR intelligence - To assist with Purchase Orders.

    17 votes

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  7. When a stylist leaves the salon, want to send a promo to their clients, but not just to any client that's ever seen the provider. We'd like to only send it to a list of clients that saw the provider on a regular basis. This could be an additional search option on the Client page as well

    3 votes

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  8. This option for staff to elect, or for business to choose would further comply with HR guidelines regarding "work that occurs off the clock". Receiving notices of work activity that may or may not trigger an employee to do or think about work is cause for employees to have grounds to "be doing work from home".

    Employers in regions with stipulations on this should create company policy explicitly stating that notification of client booking, cancelling, rescheduling are to be accepted during work hours only. In the case that they would like real time notice of this regardless of work-state, they…

    1 vote

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  9. Comparing sales recorded in Boulevard + the deposits in the bank statement do not match. She needs to be able to properly classify service sales, products sales, gift cards, sales tax - totals don't match. For the deposits, she needs to know what the exact merchant fees are on a given day - including interests charge and gateway fees. For example, if there's a $4,200 deposit, she wants to pull a report that shows the $4,000 sales and $200 interest/gateway fees. Booker uses Payrock for their payment processing, their reporting matched the total transactions each day and it included the…

    4 votes

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  10. It's too tedious to look through over 50 employees' names. It will be much more convenient to type in a staff employee's name and appear to select.

    1 vote

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  11. with 45+ employees, when you scroll down to change their schedule, you can't immediately see what day you are on because the header disappears when you scroll. Can we lock it so its always viewable when making edits?

    7 votes

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  12. Apppintment status report for canceles, rescheudles, confirmed, unconfirmed that has the client name

    3 votes

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  13. 1 vote

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  14. 2 votes

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  15. This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."

    1 vote

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  16. This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.

    1 vote

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  17. It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.

    2 votes

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  18. When creating a staff member, Location Managers should not have the ability to assign a staff member to Admin privilege group

    2 votes

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  19. Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name

    1 vote

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  20. so we can call them and be sure they are rescheduled

    1 vote

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