5892 results found
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Resource schedule reporting in Staff Schedule Report
add resources to the staff schedule report
3 votes -
Custom term length memberships
Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.
15 votes -
3 votes
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Auto-applying promo codes when client books online
When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.
39 votes -
Group Booking - Availability Options On Booking Widget
Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.
This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.
7 votes -
Apply custom tax to certain locations at the brand level
Right now, for larger multi-location businesses, we need to add a custom tax rate at the location level to the location requiring tax and then a custom tax rate of 0% to all other locations that do not require a tax. This gets extremely tedious when adding new products (particularly packages in which NY requires a tax) because all locations will have to have a custom tax rate applied for a single product.
4 votes -
Require client to re enter expiration date and cvv during online booking
Clients are booking with expired cards/cards on file which causes issues during checkout
7 votes -
Option to NOT refund tax per line item
When refunding an amount back to client, toggle off sales tax option.
2 votes -
Handling of multiple clients using the same phone number and/or email addresses could be better in contact center.
A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.
4 votes -
4/6/8 week button
instead of having the 4/6/8 week button from todays date, it would be nice if it went from where you are on the calendar. So if a client likes to book for every 4 weeks and go every 4 weeks from that date and not just from todays date. The calendar would jump to every 4/6/8 weeks from any date.
10 votes -
Clients can see more variation in appointment slots
There should be more variation when appointments are shown- not just one/hr. Perhaps clients can request a time and see all appointments available within that hour or so
1 vote -
More filters on Contact Center
Would love to have more folders for the text messages, such as pending, for things they don't want to close yet. They want alerts to be automatically erased once read.
1 vote -
Custom text message for locations that don't have contact center
First text should include "Anything other than yes or no will not be received by the salon" so they're prompted to reach out directly
4 votes -
Generic form for parties to agree to use electronic signatures
For forms to legally hold up in court they need to conform to California's Uniform Electronic Transactions Act and the federal E-SIGN Act. The parties involved must agree to the use of electronic signatures in a separate agreement that only involves electronic signatures.
If true, this would mean that all legal forms that salons get signed via Boulevard would not hold up in court unless there is a separate electronic signature agreement. DocuSign handles this via a checkbox that has to be checked before it allows documents to be signed electronically and a separate document, attached.
I would like to…
4 votes -
Follow up Alerts
An an alert that would remind a staff member to call or followup with a client a week or so later to check in.
6 votes -
Flag Front Desk if there are any changes made to an appointment
If a service provider adjusted the duration, changed pricing, or any other adjustments made within the appointment, owner wants the Front Desk to be notified.
4 votes -
Make closed tickets darker
When looking at the closed tickets some of the colors assigned to the staff make it harder to see at a glance what is closed. Darker closed tickets would make it more obvious.
3 votes -
Beta reports: voucher expiration field in the liability report
Ability to report on upcoming voucher expiration dates within the voucher liability report.
4 votes -
Customize capability for the receipt printer.
Add the logo for the printable receipt printer.
4 votes -
Prevent gift cards + memberships from being shared between locations (multi-location)
Packages/gift cards are non transferable between locations at SpaDerma. Would need a way to keep the patient data separate for every location (while still having access to booking/calendar at all locations),
6 votes
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