5896 results found
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1 vote
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Email Adjustment Capabilities
The ability to adjust the clients email address from the charged out ticket page. Currently, the business thinks its too much work to click into the clients profile if an email needs to be adjusted before they resend an emailed receipt
3 votes -
Default to not notifying clients when appointments are rescheduled
Right now, when an appointment is rescheduled, the "send updated confirmation to client" is automatically check marked
3 votes -
"Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes
Per client: "Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes.
6 votes -
When client books online, running the card on file should default to the most recently input card by the client or the one that works
Expired cards should not be automatically used, wasting checkout time. Also redundant cards should better be merged than shown as multiple entries for same card.
8 votes -
Abilty to pay for a package with a gift card
Instead of making clients pay for something online with a credit card allow them to input a gift card number.
3 votes -
Custom Commission report
a report that will allow users to adjust how the commission tiers are activated, in my salon our tiers are on gross income, not after the business charge is removed from teh total wages.
6 votes -
don't allow clients to cancel within 24 hours
we just had a client cancel her appt via blvd day-of. we got an email that she cancelled yet her appt was still on our schedule
1 vote -
Option to automatically refund deposits when cancelling appointments outside 24 hours
And/or automatically apply account credit to cover new deposits.
We are planning to make all services have 50% deposits but I already forsee a landslide of requests for refunds and also people saying we "stole" money because we didnt know they cancelled to refund them the money.
One elegant solution internally would be a refund button (the blue refund icon used currently) next to appointments with deposits in the recently cancelled appointments screen) So we can check that once a day and refund where necessary.
also, if someone cancels and intends to reschedule they would have to double pay their…
8 votes -
Beta reports: Order Note attribute in the Detailed Line Item report
Add the order note attribute to the detailed line item report
3 votes -
A way to separate Staff Purchases from Retail
Employees receive products and services at cost and tax-free. A way to easily remove tax from the checkout window and a separate way to check out employees' purchases so that they can be reported on independently from retail would remove the need for several workarounds, save time, and eliminate errors by ensuring that default tax settings don't need to be under constant change.
3 votes -
Allow Employee to clock in for specific shift.
It would be great to allow an employee to clock in to a specific shift if they are hired to complete different jobs in the salon. For instance we have stylists that start with our company as an Assistant, Front Desk or Stylist and each job may have a different pay scale. This would allow a more accurate payroll report to pay employees by.
3 votes -
Use caller ID feature with existing business phone number
Only if a client knows to call this foreign number does this feature work. Our main line has been in use for 25 years+. This number doesn't forward to our main line so it seems not that usable of a feature. Also, that would mean changing our phone number on our Google Business Page, Yelp Page, Facebook and Instagram Page, All of our marketing collateral and our website to make this work. It's a great feature and I'm sure your engineers spent a lot of time on this feature, but the execution and implementation for a salon to actually use…
5 votes -
Ability to run reports from specific time to specific time
1/1/20 08:30-1/5/20 14:45. This would help analysis of any shift based or worker based issues.
Examples:
To determine if a staff member is checking clients out with less cost-saving checkout methods.
To determine which part of the day an error may have occurred.To locate particular timing of issues.
1 vote -
Remove client information from "new booking" email stylist receive
Remove client information from "new booking" email stylist receive
2 votes -
The ability to sort columns in Classic Report and export it the way it was sorted.
When you sort a column and then export the file, it doesn't save and populate the way it was "organized".
2 votes -
Separate tip screen
Upon checkout it would be great if the tip screen was shown first, then the signature screen. Clients are so confused why they must sign before sliding their credit card, that they completely disregard the tip section.
1 vote -
Split Commissions
A request to allow services and products to have the ability to split its commission if needed.
22 votes -
Create client list for mailchimp based on future or new clients scheduled
It would be nice to create lists based on appointments made versus only purchased appointments. This would make it easy to send new clients a digital welcome packet or if a guest was coming in for a color correction, we could send them a digital "what to expect" packet before their service.
2 votes -
Offers being able to be applied to add-ons only
the ability for the client to create an offer that will be able to be applied only to the add-on of the service.
4 votes
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