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  1. 1 vote
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  2. It would be helpful to have the 50% charge of a cancellation not appear as a "discount" on the service commission reports. Just a separate column that denoted "late cancellations" would be best in order to track it with how our staff gets paid.

    2 votes
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  3. It would be nice to have an easy way to look up the balance of a gift card.

    10 votes
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  4. 1 vote
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  5. Hi Guys - I do not know if this is a bug or a feature suggestion. The email receipt really needs to have a clear note of the DATE of the service being charged, in addition to the date of checkout close. In some instances we hold over checkout for various reasons. Commonly its for Membership renewals to kick in so we wait a day or so, grab the new voucher and close. However, guests forget and send me notes that they are upset. If there is a date of service on the receipt, this might mitigate that

    4 votes
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  6. 2 votes
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  7. Would be nice to be able to set a lead time requirement for certain services so they could only be booked out more than X days ahead.

    Example: custom color requires us to phone consult with client for color and also where they are coming from, then order said colors and wait for delivery. So at current we either have the option of having it bookable online and then calling and rescheduling if we need more time to order or we don't have it available for online booking all together.

    2 votes
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  8. It would be helpful to be able to book a room as a resource without needing a service provider tied to the appointment. A lot of businesses have services that do not require a provider.

    10 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  9. 1 vote
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  10. 1 vote
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  11. Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment

    21 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  12. Can you please make a feature/option to have "Swipe Card" be the default option for everyone when checking out.?

    4 votes
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  13. There needs to be a column under the CLIENT LIST that shows the client's upcoming appointment. It needs to show the date of the next appointment (MOST IMPORTANT) and also the type of appointment. This will help with winback campaigns and with reaching out to overdue clients.

    It would also be very beneficial to be able to have the option to exclude anyone from the list that already has an appointment on the books when looking at the 1-3 month, 3-6 month and 6+ month lists.

    Please update this asap. It would be so, so helpful!

    9 votes
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  14. 3 votes
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  15. Please create a feature where you can create a group add-on and assign it to specific service. The way it is now takes up way too much time.

    3 votes
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  16. 1 vote
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  17. 1 vote
    0 comments  ·  Admin →
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  18. 1 vote
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  19. A way to alert the front desk that a form for a client has been completed

    119 votes
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    Hey folks! Today we released a related feature: the schedule view.


    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  20. 1 vote
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