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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7189 results found

  1. 1 vote

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  2. As massage therapists in the state of Michigan, we are required to fill out SOAP notes for each and every client. Having a place specifically meant for all of the clients paperwork either to upload OR for clients to fill out online would be PERFECT. Not sure what the rules and regulations are in other states but this is a MUST for us!

    12 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  3. 215 pages of suggested ideas!! that makes me nervous switching from mindbody next week. Have none of these really been done to be moved to a completed tab? I specifically asked to make sure wont deal w duplicate clients again before i paid to switch but on here it says they dont require email and doesnt recognize that same email if capital or lower case which is nerve wracking as upper or lower case should not matter. If you use email as login then why wouldnt it be required to book online?

    2 votes

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  4. 27 votes

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    This is not a planned priority for Boulevard at this time however we will continue to evaluate the needs of our customers against consumer protection measures defined by federal and state laws when considering this feature for development. 

  5. When there is a repetitive customer that no-shows, can the system prompt us when scheduling the customer to let us know that the customer has no showed "x" amount of times so we can decide to make an appointment or decline the customer

    149 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. This would be automatically updated as all staff need to have Blvd accounts and anytime staff depart we deactivate them. It being available from a button somewhere (perhaps the staff pulldown menu on Calendar and Front Desk View having an item called Staff Contact List).

    2 votes

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  7. Create option to "archive all" closed messages and create "open", "closed" and "archived" message buttons

    2 votes

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  8. You can only see about 30 closed text conversations right now. These can often consist of almost all confirmation texts. It would be very useful to see a much longer history in case a conversation was accidentally closed and you need to get back to it.

    2 votes

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  9. It would be helpful if clients could prepay for services that cost the same (ex: Botox & Dysport) with a generic service name like "Tox/Dysport" that would then allow for us to check the client out for either at the time of service. We are having to do a lot of refunds at the time of check out because the client didn't know exactly what to prepay for.

    1 vote

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  10. Would be great to be able to use Boulevard on all our devices

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. 15 votes

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  12. 6 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. We need to receive a real time updates for the all events, related to the studios/location life cycle, to sync up with our data platform

    1 vote

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  14. Easy way to export a CSV of all employees with columns to show what their account status is

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. The "Add form" feature currently doesn't make sense. It automatically prompts the person that is adding a form to a client to fill it out themselves. In 99.9% of instances that form needs to be filled out by a client / patient. That form should be added to the client's appointment so they can fill it out on the business's ipad or their own device. This would be extremely useful because we have clients requesting additional services at the time of an appointment. Some of those services require another consent form.

    8 votes

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  16. Ability to add hyperlink to Client Notes so users don't have to copy and paste, but can instead, click.

    3 votes

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  17. Clients are able to bypass forms that they should fill out prior to an appointment. This shouldn't be the case.

    9 votes

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  18. The business would like the ability to have notifications for all check-ins for all providers sent to a specific profile (person who manages front desk)

    1 vote

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  19. 1 vote

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  20. Changing an appointment and all enhancements/add-ons are lost

    1 vote

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