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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. We have some clients with paper documents (doctor notes prescribing massage, etc...) that we would love to store in their profile. Right now it can be stored as an attachment to notes, allergies, or medications. But it would be nice to have somewhere that can have limited access via permissions.

    9 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.

    2 votes

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  3. when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk

    2 votes

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  4. 3 votes

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  5. 1 vote

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  6. 2 votes

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  7. We have a lot of clients who book repeating appointments. I had a client who wanted to cancel her Thursday appointments and change to a different appointment date. I found out that I have to go in and cancel each appointment individually. Wish there was a button to select (delete all future repeating appointments in this set).

    5 votes

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  8. 2 votes

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  9. You should have a option to just clock in and out, without being able to see calendar view

    2 votes

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  10. 14 votes

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  11. I noticed an oversight today while building a new automation system with out Boulevard integration.

    In Boulevard itself I am able to create two identical tags. This could result in a huge issue if a staff member created a tag not knowing that the exact tag already existed. That new tag would not work with any of our automations as they are tag-ID specific, not tag-text specific.

    Can you please update the tagging system so they have to be unique?

    2 votes

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  12. 1 vote

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  13. Robust functionality to incorporate BLVD's platform in schools

    2 votes

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  14. On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".

    Or maybe there can be an option to add no show fee upon checkout.

    Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.

    22 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  15. The business would like any message sent to the business have the option for it to also be sent to his phone.

    1 vote

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  16. There have been several recent events where there is a known issue with Boulevard that isn't bad enough to warrant a status page update, so it isn't communicated to users. Latest is errors in confirmation emails allowing people to confirm appointments before they should be able to. It would be nice to know that this is a known issue before reaching out to Boulevard support. Either a part of the status page or an email list we can subscribe to for these smaller known issues would be good to have so we are aware.

    2 votes

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  17. When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.

    29 votes

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  18. Pre Authorizing the funds on a clients card would insure the stylist gets paid upon cancelation. The current situation leaves the stylist with a "declined" credit card that was placed by he client when making the appointment, thus losing money. The Pre Authorization should go into effect at the beginning of the salons/stylist cancelation policy, and if the Pre Authorization is declined due to any reason including INSUFFICIENT FUNDS, then the appointment can not be made. The PreAuthorization could be "captured" upon check out, or even canceled if the client wants to pay with a different card.

    7 votes

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  19. 1 vote

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  20. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    27 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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