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  1. 1 vote

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  2. Mandatory for service providers to write in what they did for the client of their appointment so we have recorded progress or in a big salon with multiple service providers, it would decrease miscommunication and expectations when subsituting for someone with their client while it will start training people to be better communicators and attentiveness of clients

    1 vote

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    0 comments  ·  Admin →
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  3. When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.

    29 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  4. Today I had a haircut booked for 1hr15min and it only took 45min to finish the whole service but after the booking was paid for and done I couldn't shorten the time of the completed booking. I want to allow for online bookers looking for last minute availability to be able to take the time thats shaded out by the closed booking. I can manually click and drag to create a booking in that space but if it was someone wanted to book without calling they couldn't.

    8 votes

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  5. 1 vote

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  6. I wish there was an icon on a client's profile to indicate that there's a payment method on file when making an appointment on the mobile app

    17 votes

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  7. 1 vote

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  8. 1 vote

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  9. ...I think it would be more useful to have them at longer intervals like 6 hours each or even twice a day and provide the option to select the report to be prioritized as the next to get refreshed. I imagine that most businesses do not use the BETA reports feature on a basis of needing information from the current day. In this case, decreasing interval of refreshing would have little impact to businesses, but to provide an option to skip all the scheduled refreshes to the queue of locations needing a refresh on a particular report (or all) would…

    1 vote

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  10. so that at first glance it is easier to look at the schedule and see what accommodations need to be made (no double booking, would like a certain area, etc.)

    5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. 3 votes

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  12. 1 vote

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  13. 2 votes

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  14. You're currently unable to see your history with a client, it only shows the most recent history for the client themselves. This isn't helpful if it has been a long time since a service provider has seen a client, because the initial interactions will be potentially off-putting (i.e. "Nice to meet you" versus "Nice to see you again!").

    1 vote

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    0 comments  ·  Admin →
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  15. I think you need to create a formula section. Yes we can add them in notes, but a more efficient way would to have the right section for the right information. Formula's are one of the most important part of our jobs. There should be a time/date stamp and the ability to edit. It would also be nice if it would show up when you you click on clients name from calendar. This way stylist would know if they had a previous formula. The more info we can have the better.

    12 votes

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  16. It would be helpful to have tasks that can be assigned to a certain person or a certain date through boulevard. An example would be a client's membership is set to unfreeze on 5/31, so you set a reminder for 5/30 for the front desk to call the client and remind them that their freeze will be lifting

    14 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. 2 votes

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  18. It seems as though this is a concern for everyone to have an area where sales for the appointment can be logged. So I won't reiterate :)

    Presently I keep receipts for completed appointments in an appointment book. However, being able to eliminate the paper would be great.

    2 votes

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  19. 1 vote

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  20. 1 vote

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