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  1. Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.

    26 votes

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  2. Customer would like a drive time block to automatically be added to the calendar if next consecutive appointment is at a different location.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. 2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.

    35 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  5. We REALLY Need a report that shows all new SCHEDULED bookings are made in a given time period -- broken out by Self-Booked or Other (Called In) -- and filtered by New Clients vs. Returning Clients.

    We are ramping up our marketing efforts and we need to see how those efforts are performing. We can see the number of self-booked clients by observing cart_completed in GA, but that isn't sufficient. Help!

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. a way to require the front desk to not be able to save a client without inputting their demographics like their address and DOB

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. Product should have default POS amount. Dont always start at 1 always but default 5 , 25 or 100. Important when selling multiple of single item or unit.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  8. Ability to filter clients by birthday in order to create audiences for one time blasts.

    23 votes

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  9. You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    45 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  10. "We'll automatically message clients who haven’t visited in the last 30 days and don't have an upcoming appointment 7 days before the available spot." Ability to change the date range from 30 days to any desired date.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. It would be nice to be able to see the change a guest should receive back after checkout is complete, not just before. It would also be nice to see gift card balances afterwards as well. Sometimes providers get a little click happy and it would save time to have that information on the screen still instead of having to look up the gift card balance or pulling out the calculator.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. Answering question in Fitzpatrick scale and obtain calculation/grade at the end. (FORM on provider side)

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  13. Bulk editing on services, products etc would be beneficial and save a lot of time.

    116 votes

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    Waitlisted  ·  24 comments  ·  Admin →
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  14. It's so hard to look up clients when the list doesn't populate alphabetically. Scrolling through random names is time consuming.

    4 votes

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  15. Business would like account credits that are collected to automatically be applied to orders at checkout

    4 votes

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  16. Would love to still be able to see prior employees previous schedules on the calendar even after they're removed from the system/disabled access. There might be a way to see it in a report, but it's helpful to see on the calendar day to day to help establish forecasting the business patterns. This would also help in rescheduling any future clients that are on their books without having to run a report & then go into the client profile to reschedule.

    14 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. since boulevard does not show all times available, it would be nice if in the mean time, there could be a note that says please contact the business for more available times

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  18. Keep the original membership charge date despite the card being charged later. no other system changes it like boulevard. booker, vagaro, etc all leave the original date despite the charge date. its labor intensive to have to manually update this every month.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. The business wants to be able to have notes entered on a form or chart and they connect to the client profile.

    8 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  20. It would be nice if the system was smart enough to apply a 90-minute voucher to a 60-minute appointment and then have a 30-minute remainder. On the same topic, it would be very convenient if the system was smart enough to know that if a client has a voucher in their account that could be used to partially pay for a service that you would be given the option to do so. It something isn't exactly the same price then potential payment options are ignored.

    2 votes

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