5947 results found
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$ amount Offer that doesn't discount ever line item
Currently, if you have an offer that is a dollar amount it takes that amount off of each individual item instead of just that particular amount. For example, we have a referral code where clients receive $10 off when they refer someone. When we enter this offer, it takes off $10 for every service and product on the ticket (which can add up to much more than what they offer should be) instead of only the set amount.
15 votes -
Charge late fee on mobile
be able to charge a client late cancellation fee from the app (not just desktop version)
6 votes -
2 votes
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3 votes
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1 vote
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1 vote
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1 vote
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2nd or more telephone numbers to be textable to the inbox
It could be useful to have 2 or more numbers that are textable into the inbox. Could keep conversations focused, or be a number for a private conversation between manager and guest may be?
1 vote -
Add a better call to action to the reviews
I do not think the reviews are being used because 'tell us how we did' is not a strong call to action. As a customer I would not even know your requesting a review. It needs to stand out as a request. People pay extra for this feature alone so making this the best it can be is important.
9 votes -
Ability to adjust appointment time after checkout
It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea
30 votes -
Contact Logs
Notes stored in clients' profiles separate from "client notes" that allow you to track any important communications and recent requests or complaints. You can also leave comments on contact logs, which allows you to track the progress of a request or complaint or note how any issues were resolved. Overall used to improve communication among teams. They allow you to view current situations, requests or questions on upcoming or past services, or complaints. Documenting calls and activities with customers ensures that your staff is always up to date with clients, simply by viewing their contact logs. They also help to…
7 votes -
Dropdown menu at checkout should have "select boulevard duo" as the default option.
Cards on file are getting "automatically" charged becuase it isn't obvious that there's a dropdown menu.
4 votes -
1 vote
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stay on the date you are looking at when toggling between locations
Blvd reverts back to today's date when you switch between locations but it would be very helpful if it stayed on the date that you were looking at since we're trying to find an appointment at either location for a specific day
3 votes -
2 votes
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Admin level deactivating of employee notification type and info
Right now even receptionists are receiving emails regarding appointment creation and cancellation on emails that contain the clients' name, phone, email. This is by far giving them permanent paper trails of the salons clients and is only paving the way for employees to leave and just look through their email archives.
Although clients are shared between salons and their staff. I don't feel it is necessary to have the client data in emails that are by nature an export of data out of the Blvd ecosystem. If a service provider has access to permissions on blvd then they can ascertain…
2 votes -
I cannot scoll down easily with the scroll bar
It keeps making an appointment constantly instead of scrolling up and down and it is super frustrating.
2 votes -
3 votes
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1 vote
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1 vote
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