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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7234 results found

  1. increase the number of photos that can added to a note

    2 votes

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  2. It would be a lot more efficient to be able to add an APPOINTMENT transition time rather than adding it to the SERVICE because sometimes we can have multiple services in one appointment that don't require transitions in between, only at the end but these services can also be booked individually so that's why they all need their own transition time with the way it is setup now.

    1 vote

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  3. The Gleamery would like the ability to charge memberships quarterly which is not currently an option.

    1 vote

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  4. It would be wonderful to book group appointments from the dashboard. We end up booking two appointments, but they aren't combined like a group appointment booked online. The trouble comes up when one person cancels their appointment, but it doesn't cancel the group. We can end up with an orphaned appointment on the books that takes some detective work to figure out who they were originally scheduled with.

    79 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  5. on call "soft" blocks that are still bookable such as not currently booked, but will come in if something books

    3 votes

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  6. It would be helpful to have the option to archive any charts even if they have been started or "in progress". This would be a nice option to have in case 2 of the same charts or open, or the opened chart was not used or a different one was needed.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. The app (iOS) recently started showing staff not scheduled to work but with timeblocks in their schedule when set to the "is working" filter. This is not the same behavior as the dashboard view. It is confusing to show staff that do not have open schedules and kind of misses the point of "is working" if they aren't scheduled to work.

    We often have lunch breaks blocked on every day even if someone doesn't work. This ends up having them show up on the schedule even if they aren't working.

    Please standardize this to match the desktop view (it worked…

    2 votes

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  8. BE able to either control franchisees marketing templates and outreach without being charged for it at the corporate level.

    Also, allow Franchisee sends out their own marketing, but can only access their client base.

    Requested by 4Ever Young, 45 location prospect.

    2 votes

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  9. Some retail items are almost idential except for strength, size, etc. so the most accurate way to select the exact item being purchased at checkout is to scan it. allowing front desk to type it in instead can cause errors so it would be great to be able to require that they can only scan a barcode in.

    2 votes

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  10. We would like our front desk to get an email anytime a client books online and has a scheduling alert in their profile OR if a client leaves a note in their appointment when booking online. This will prevent our front desk from missing important notifications and changes that need to be made ahead of time to an appointment can take place before the day-of.

    4 votes

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  11. A pop-up box for clients to check understanding of policy when booking online.

    60 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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    1. Stylists should be able to see who booked the appointment from their app, not just from the receptionist's view on desktop
    2. It would be nice to see the whole week
    3. Sending messages through the app to contact clients/see confirmations
    4. Stylist could see their merchant account info in their app
    6 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  12. 2 votes

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  13. Zapier/Boulevard is currently limited to a handful of actions, none of which are product related. It would be helpful to have the ability to sell product on our business' external website and have the inventory count be updated and the sale recorded in Boulevard. Having those two actions added would open up a lot of possibilities.

    2 votes

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  14. Monthly memberships only offer & provision customer account with monthly credits |  annual membership = annual voucher - Automatically assign the respective memberships offering to that customer account.

    (Requested by Simplicity Laser, 26 location corporately owned laser studios. ACV: 133k)

    2 votes

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  15. It would be great to be able to allow the clients to pay for multiple months in advanced for membership renewal fees

    1 vote

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  16. only allow marketing emails to be sent on a per location client basis. Right now Franchisees are able to send marketing emails to other locations' clients due to having access to the full client list within the dashboard.

    4 votes

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  17. Being able to sign multiple family members in with the kiosk. Now it signs in 1 name multiple times. When that customer is assigned, it combines the multiple sign ins as 1 person instead of multiple. This causes issues managing the waitlist as the customers have arrived.

    2 votes

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  18. We left Meevo and they had a nice app where we could cut data easily on historical performance for each location.

    You can see yesterday, last week, this month, last month, Month-to-date performance. You can also compare that performance against a variety of time periods from your fingertips.

    3 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  19. it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)

    8 votes

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