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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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  1. We would love to see a reservation number added to each appointment and make them searchable, much like an order number. This is a very easy way to look up specific details for our guests. It would be best if we could also book multiple reservations or bookings under a single reservation number for groups and parties as well.

    1 vote

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  2. Need a better way to create an intake form that looks more condense and professional with better spacing. Different design layout/forms that we can create.

    1 vote

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  3. Ability to add merge tags in email body to say things like "show this email within the next 2 weeks to get XX% off your next service" or "Come in for your next appointment by :insert merge tag: "for [2 weeks] from the date of sending this email for XX%" off your next appointment." This would allow the email campaigns to remain more evergreen.

    4 votes

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  4. Needs to be able to change the time that the appointment reminder text is sent 2 days prior to the appointment

    3 votes

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  5. When filtering clients, we would like to have an option to filter clients based on when the most recent message was sent. For example to filter out clients if they were contacted less than a month ago.

    2 votes

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  6. Add in "desired quantity" and "supplier" to the inventory on hand report or the product records report

    6 votes

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  7. Show icons that appear on dashboard on the provider app calendar (ie. confirmed, preferred provider, emoji icons.)

    2 votes

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  8. Add the ability to refresh provider app on tablet

    2 votes

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  9. The option to set whether commission on products is given based on discounted value or full value

    3 votes

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  10. Blvd uses some fancy language which can make reading things complicated. For example, the Tips Commission report. Tips are gratuities, not commission/ To me this is a hard line that the language needs to be changed for.

    I also think (but am not clear) that the Sales Per Order on the Sales Breakdown report is the Average Ticket, but it only includes the average service ticket? I would love to specifically see columns called Gross Average Ticket and Net Average Ticket that includes both the service and product sales totals divided by number of sales. This is how you value…

    1 vote

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  11. Helps with allowing for staff/management to keep things the way they are looking at it and thus with operations.

    1 vote

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  12. one person wants to pay for two different peoples appointments without having to merge clients but pay for both on one transaction. instead have to pay for both separately??

    4 votes

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  13. 7 votes

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  14. There are times where our injectors need to add notes for a patient that's unrelated to a specific appointment (i.e. ordering medications or a phone call follow up). With how it's set up now, its difficult to attach forms and we have to go into a previous appointment and chart through there.

    3 votes

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  15. We would like to see the option for one client to pay for other clients. We have many parents or spouses paying for someone else, and it does not seem like there is an easy way to execute that.

    5 votes

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  16. " it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

    8 votes

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  17. Send clients an automatic reminder email before their membership is charged each month

    5 votes

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  18. This feature would allow us to set a client accommodation that requires a deposit or payment in full upon booking from particular clients. This would help with clients that have a history of no-shows or chronic rescheduling.

    15 votes

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  19. Vouchers should not be listed as a product and be included in the report
    I would under stand if it was under memeberships but the whole set up is not ideal for business
    they tend to get lost in the product list

    2 votes

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  20. Add a service count indicator on the appointment details that shows how many times the customer has done that service in the past. For example, if the customer has already completed 4 60min massage appointments, the schedule would have an indicator (when you click to see details) that shows they've completed 4 previously so we know it is their 5th.

    This would help provide better conversations with clients, and better staff awareness when a client is completing series of scheduled/prescribed treatments.

    2 votes

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