5256 results found
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1 vote
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2 votes
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States that charge occurs after your appointment
This is no longer true with items that we are taking deposits that charge at confirmed booking. Should say, "Your credit card is only used to hold the appointment unless a deposit is required for the types of services you have selected. Otherwise you are only charged after the service or if your booking is subject to a cancellation policy."
1 vote -
Staff Performance Beta Report - Add "Year & Month" within "Columns Grouped by"
This will help corporate coach their teams - compare data of a specific month from year to year. Also, help monitor and analyze trends.
1 vote -
Allow Staff to see client notes (ie. Formula Notes) but not client contact information under permission groups
Have heard from a few prospective clients that they would like their staff to be able to see the client notes section of the client card (useful if they're keeping formula notes/other important info there) but not client contact information. They wanted more options in terms of what data they could restrict specifically in the client info section
9 votes -
More Filters for Looking up orders
It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.
2 votes -
Auto send clients a text on their Birthdays
Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.
17 votes -
Multiple concurrent taxes ability, also ability to not name them as a "tax"
Example would be in certain areas there is a sales tax, and then a district tax. Some companies may be interested in charging a fee; for example "2% for medical benefits for staff" etc, whereas this tax is tabulated separately on reports.
1 vote -
Ability to have location IDs show on reporting without having to add to location name under Manage Details (i.e. Nordstrom Seattle 1041)
Would like the ability to have store numbers show in reports without having to add it to the Location Name under the Manage > Location Details > Location Name
1 vote -
filter clients who have cancelled
so we can call them and be sure they are rescheduled
1 vote -
Privilege group setting requiring certain booking details when staff booked
Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.
2 votes -
1 vote
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"Punch Card" feature
A "punch card" for clients that can give them a free service after a certain amount of times booked/paid for that specific service.
1 vote -
Formatting of checkout window for multiplel gift card sales
When selling multiple "single float gift cards" and adding a gift card code, every float gift card is added to the top of the order rather than at the bottom. This makes it difficult and somewhat confusing and more time consuming for the operator. We have to scroll up every time to check the box and add another code. It would make more sense for additional items be added at the bottom of the product area, since that is where we are adding each product.
1 vote -
Organization
Under staff profile - services. Service categories organized together. Ex hair services together, massage services together, nail services together, waxing services together. Also, while changing staff services and pricing, after I'm done changing one service, it starts at the top of the service list, it would be great to start where I left off, so I'm not constantly scrolls through what I already looked over.
1 vote -
1 vote
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Add more info on the order popup from the frontdesk/calendar
If more information was presented on the popup for appts (and maybe only completed ones) then you wouldnt even have to go to the order to review for certain things.
I would add a line item price next to each name (so one new column) and then show the gratuity on completed orders. Then you could quicky review a whole days orders without actually having to leave the calendar or frnot desk view.
Another option would be having the "view order" go to a slide out, always on top screen like the new appointments/checkout. And i would reiterate my suggestion…
3 votes -
Allow Ctrl+Clicks of view orders and other dashboard buttons to open in a new tab.
When reviewing orders from the front desk or calendar, if you hit view order it goes to the order, then the only thing you can do is go "back to orders" which is just the master list and not where you came from.
I have to then select the date and screen again. If ctrl+clicks were working on those buttons I could at least keep my place when navigating. (and for instance, ctrl+clicks work on the Front Desk, Calendar, Messages, etc top menu items)
3 votes -
Rescheduling appointments between multiple location salons
Currently there is no work around for this, except to completely delete the techs schedule, delete all the scheduled apts, and re-open and re-book apts at the other location. It's extremely tedious and leaves a lot of room for error, especially if you're making scheduling adjustments for a big amount of time. The interface doesn't allow you to reschedule clients apts to the other location either. It's really inconvenient!
IE we are currently under construction at one of our locations, so a few of our stylists temporarily moved their books to the second location. Now, when we have to move…
10 votes -
Display next month in date picker in the Calendar view
Display additional dates in the following month/display the next month directly below vs. only displaying the current month.
3 votes
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