It looks like suggestion is almost 5 years old, but is something we deeply miss after migration from Aesthetic Record. Huge vote to elevate the priority of this.

Absolutely

That would be amazing, along with save the draft as we are constantly distracted by other more pressing things to do, and having to go back to see that what we carefully typed is gone!

We use Textexpander for this. We can then use the same verbiage across platforms (Facebook messenger, email, Boulevard, etc...)

There should be an option for pre-drafted text messages that you can select from a drop down list that will automatically populate in the text message field and can be edited if needed . Zenoti has this option. It ensures verbiage is always up to brand standards and also saves time if dealing with multiple things at once.

We use Text Expander for this and it is amazing. It also works anywhere you are texting (or typing anything: Facebook messenger, emails, automating some workflows within Boulevard) it is well worth the subscription

HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

When clients text about availability, we could select a day or days with a list of their current availability and send it back as a repopulated list. Now that we're all switching to text communication, there's got to be an easier way to automate/send back availability times. This would be game changing for canceling books on sick days and sending a list of rescheduling times.

We use TextExpander for this and it is great. The benefit is you can use it for everything, so we use it for emails, texts Facebook messages. Even filling in some forms on Boulevard. It is relatively inexpensive and makes things flow so well.

Ability to create templates that can be stored under the Messages tab and can be used when texting clients.

Supply saved replies or frequently used information that we can attach in a text. Cancelation policy, covid policy, or FAQs.

Concept: Send a message, click one of three buttons above message field, then send.
Would be super great if it can contain smart tags/mail merge.

{4 week Reminder}
Hello [First Name] from [Business Name], it's been about 4 weeks since your last appointment and if you're ready to see us again give us a call at [Business Number] or book online here! https://linktr.ee/refineroseville/

{Appointment Reminder}
Hi [First Name] from [Business Name], just confirming with you that your next appointment is [Next appointment date and time], if you need to make any adjustments or cancel please give us a call at [Business Phone] or respond here :)

{Receipt}
[First Name] thanks for visiting us at [Business Name] to get a copy of your receipt emailed to you, we need your email address. Please respond with that and we'll get it over to you ASAP!

Add the ability to create common text responses to clients. ie. Your barber is running 15 minutes behind. or Your barber ready for you early if you are in the neighborhood please swing by the shop and they can see you now.

Preset scripts for common messages, such as late client, remote checkout, offering appointment,rebooking etc. Allow admin to create scripts that are selectable when messaging a client and automatically populate -helps train customer service and keep everyone on brand