Yes this needs to done ASAP! These are so confusing and makes call volume 3x as high.

PLEASE! We've had 3 patients within the last hour question their checkout and if we are charging them correctly. At the end it should give the total ACTUALLY paid

This is a major issue for patients, PLEASE help!

Yes, I second this. Patients constantly ask about this because their checkout initially shows inaccurate pricing.

Reflect original price and discount amount on ipad checkout when customer is reviewing order

On the check out screens that the client sees please make it where they see the price they actually pay (amount owed after discounts) show on the first screen instead showing the full amount that does not reflect the discounts. Also on the last screen show that same amount instead of the amount before discounts. It confuses the clients and they think they are being charged the full amount and we haven't given them their discounts.

PLEASE!!!! This is such a basic feature theres no reason why clients should be agreeing to an incorrect total! And it slows down checkout time explaining to EVERY client that the amount they are agreeing to is not the actual total theyre about to pay!!

Yes. the current duo's screen is very confused. It asked clients to agree on charges before break down of discount and before credits given. Clients always shocked because they mistakenly think they have to pay that amount, which is incorrect.

When charging clients the terminal does not reflect the discounted amount applied by either gift cards nor account credits and the client and staff see the full amount displayed on the client facing terminal. This is very confusing to both clients and staff who do not want to overcharge and also do not want clients questioning if they're being charged the proper amount.

PLEASE MAKE THIS UPDATE!!!

Yes Please I just posted this as an Idea and I agree. Boulevard please change and update this feature.

Yes please! This is very confusing to our patients. Thanks!

I have at least one person every week that is confused about how much was charged because of the final screen on the iPad. It should really show the entire payment breakdown on the final screen! I usually end up printing a receipt so they can see the actual charge, but some people are still pretty skeptical and think we are trying to cheat them.

Show transparency, decrease patient confusion.

This would be very helpful as many patients are confused and get a bit irritated that they see a different; a higher amount then there actual cost.

This Idea would be so so helpful at the time of check out. In my experience most of the time I check out a patient they are confuse with their total because of the pay and confirm screen. Then, I have to clarify or print out their invoice to show proof of the exact amount charged.

This would help A LOT! The pay/confirm screen showing the total without Discounts subtracted confuses patients. They think they are being overcharged.

This will help tremendously for a smoother check out and lessen confusion.

The way the “Confirm Total” screen and the last “Paid” screens are presented is causing confusion at check out.

The Confirm Total Screen shows the Discounts, Offers, Other Payments (in our case as a Medspa these are our Alle/Aspire Rewards payments and CareCredit payments) and the Total which is the remaining total the patient will pay by credit card in the next step.

Once they insert their credit card the final screen shows the Total Amount paid (this includes the Other Payments mentioned above). So, invariably, the patient is confused and asks, “why am I paying so much, I thought I was paying the Confirm Total screen amount.” We have to tell them not to worry and that their credit card was properly charged the amount on the previous Confirm Total screen.

On the very last Paid screen it would be helpful to clarify the total paid vs the total paid by credit card. Thank you very much.

Yes. Please update this feature. The way the “Confirm Total”l screen and the last “Amount Paid” screen are presented is causing confusion at check out.

The Confirm Total Screen shows the Discounts, Offers, Other Payments (in our case as a Medspa these are our Alle/Aspire Rewards payments and CareCredit payments) and then the Total which is the remaining total the patient will pay by credit card in the next step.

Once they insert their credit card the final screen shows the Total Amount paid (this includes the Other Payments mentioned above). So, invariably, the patient is confused and asks, “why am I paying so much, I thought I was paying the Confirm Total screen amount.” We have to tell them not to worry and that their credit card was properly charged the amount on the previous Confirm Total screen.

On the very last Paid screen it would be helpful to clarify the total paid vs the total paid by credit card. Thank you very much.

When checking out clients with a discounted total, please show the discounts on the first screen on the iPad rather than the full total of the appointment without the discounts shown. It causes clients to panic when they see the full total without the discount and we constantly have to explain that we did apply the discounts and they will be shown at the end. It would be much more helpful to show the itemized amount on the first page rather than waiting until the very last screen