Notification for rescheduled or changed appointments
the business would like to be emailed when an appointment is changed/ modified or rescheduled.
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Sabrina Coviello commented
Fully in support of this change, would help our business out tremendously!
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Angela Morgan commented
This is our biggest pain point in terms of having my staff being the most up-to-date
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Teresa Adarna commented
It would be great if we could receive a notification if a client reschedules their appointment. Or even a notification to changes made on a appointment?
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Patty Underwood commented
Currently, techs do not get reschedule notifications which is problematic.
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Patty Underwood commented
Service providers should get a text message when a client reschedules their appointment.
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Teresa Hall commented
I would like to receive an email notification any time a new client books so that I can reach out to new clients to connect.
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Check Out commented
When an appointment is rescheduled we should get a notification for that change just like we do for cancelled appointments.
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Taylor Kane commented
Now that clients can reschedule their own appointments it is imperative that users (who are signed up for notifications) receive alerts when clients reschedule their appointments. Without a notification these openings (usually 2-3 days out) can be filled with waitlisted clients but we are not receiving any notice that the time is now available. Many of us manage our own schedules and the lack of notifications for rescheduled appointments makes it very difficult to do so.
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Stacey The Smoothbar commented
This is important
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Kaya Vidangos commented
Clients should receive a confirmation email with their new appointments details once an appointment has been rescheduled.
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Amanda Sherman commented
with clients now having the ability to reschedule their own appointments online please send a new confirmation email with the new date and time. We have had many clients call to verify their rescheduled appointment went through since they did not receive a new email or they forget (if they rescheduled a way out and only have the original confirmation email to rely on) and end up double booking themselves.
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Denise Robison commented
Highly request this new notification service. The stylists would highly request this please.
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Melanie Liebetrau commented
Ensure that a client is either texted or emailed with a confirmation when they reschedule themselves.
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Amber Leonard commented
Only for appointments that are rescheduled the same day! This is highly requested.
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Mary Milea commented
Need an alert or notification for reschedules in the same way for cancellations as it causes the same gaps in schedules when removed.
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Melanie Liebetrau commented
Staff only receive a notification if a client books an appointment or cancels an appointment with them. It would be helpful to also have the options to receive a notification if a client reschedules an appointment with the same staff member.
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Brenna Smith commented
Send a notification to a service provider when a client reschedules an appointment
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Brenna Smith commented
Have a report that shows the total number of times appointments had to be moved/rescheduled from a service provider
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Patrick Mammay commented
Also, if changing provider on a reschedule, the original provider is not currently notified.
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Amber Leonard commented
Our providers are requesting a reschedule notification for appointments on the current day. With no notifications appointments just disappear from their books so they need to constantly stalk their schedule on a daily basis. Our services require different prep/machines so it's helpful to get a heads up if someone has moved later in the day or to another day altogether. It's also difficult to track down who the patient was who rescheduled since they just fall off the books.