Booking Deposits w/ Pending Vouchers
Currently, if a business takes 100% deposits at the time of booking, a client is booking a service online that has pending voucher available, the system will still ask for a deposit at the time of booking. They are wondering if we can update our feature for the clients that have these pending vouchers. Allowing the system to see those vouchers and not request a deposit since they essentially have already paid for the services. Currently, it is making them pay a second time.
Jozlyn Miller
shared this idea
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Danyelle Ja'net
commented
It really defeats the purpose of clients pre-purchasing credits or vouchers if they will still be asked to make a deposit when booking online. This also ties up our front desk with having to take unnecessary phone calls to book appointments for clients who are used to booking their own appointments. This should really be a simple fix for the system to recognize a clients credits and vouchers as full payment for services they have prepaid for. Please fix this soon. it seems like this has been a request for over 4 years and it is a very important one!
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James Bohan-Pitt
commented
We need to NOT take deposits from MEMBERS when they book services as they use service vouchers to pay for the service vs deposit monies. Deposits need to be charged however for NON-MEMBERS.
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Chauntae Hammonds
commented
Because I charge a full deposit when booking, my clients with memberships and Vouchers are not able to bypass the deposit which means they have to call to book. This is an inconvenience especially when it comes to automation of the business.
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Brittany Harris
commented
Hi it would be a nice feature that clients who are on active memberships or packages could book online with no deposit. because they are prepaying for treatments
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Damian Svidler
commented
When a business has booking deposits for services, clients who have purchased packages do not have the ability to book online without having to pay the deposit when the service has already been prepaid.