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19 results found

  1. We would like to be able to sell services online without scheduling an appointment

    Sell services and products without booking an appointment at the time of check out

    7 votes
    In Progress  ·  1 comment  ·  Admin →
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  2. Recurring Text Campaigns

    Would love to be able to send recurring text campaigns and not have to send one time blasts. We use texting a lot more than emails so this would be super helpful!

    8 votes
    In Progress  ·  0 comments  ·  Admin →
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  3. Add oval and circle shape to treatment record.

    There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.

    2 votes
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  4. Precision Scheduling

    "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    8 votes
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    In Progress  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  5. visual Data Reports: Graphs, Pie Charts Etc

    I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.

    16 votes
    In Progress  ·  2 comments  ·  Admin →
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  6. Bring back cursive chart sign off

    The chart sign off signature used to be in cursive and now it's in bold capital lettering. Can you bring back the cursive or at least an option to have cursive over the capital letters?

    6 votes
    In Progress  ·  0 comments  ·  Admin →
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  7. Allow zooming on photos in forms and charts when viewed in the professional app

    Uploading photos is a great feature for the forms and charts. I was just playing with this, and I realized that there is no option to zoom into the photos which can make viewing details harder when looking on a small phone screen. Viewing on a computer monitor is easier, but zooming would still be helpful there.

    32 votes
    In Progress  ·  1 comment  ·  Admin →
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  8. Improve Duo - Reduce Constant Disconnect and Unlinking

    Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    40 votes
    In Progress  ·  2 comments  ·  Admin →
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  9. Gratuity via Duo, even if service total is $0 (prepaid)

    Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!

    52 votes
    2 comments  ·  Admin →
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  10. Provide more details for disputed transactions

    The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...

    69 votes
    In Progress  ·  3 comments  ·  Admin →
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  11. Send text reminder even when appointment has already been confirmed via email reminder

    38 votes
    1 comment  ·  Admin →
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  12. Input multiple contact emails for dispute notifications

    6 votes
    In Progress  ·  0 comments  ·  Admin →
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  13. Receive a Notification for Disputes

    Can we receive notifications for Merchant Disputes that arise?

    Thank you!

    53 votes
    In Progress  ·  2 comments  ·  Admin →
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  14. Have report that combines our created referral sources with the "another client" referral source

    We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.

    10 votes
    In Progress  ·  0 comments  ·  Admin →
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  15. Client List & Audience Creation Filtering

    23 votes
    In Progress  ·  5 comments  ·  Admin →
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  16. Memberships - Agreement Forms

    Would like to be able to attach forms to a membership or series (product instead of service). The workaround for this now is not ideal at all.

    112 votes
    In Progress  ·  15 comments  ·  Admin →
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  17. OPERA- Hotel Software Integration

    OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.

    8 votes
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  18. Separating out Memberships from Product List

    Memberships should live in the Memberships section of the Manage Business Tab and Manage Location so that there is information solely on products in the Products tab and memberships can be built and viewed in the Memberships tab.

    147 votes
    In Progress  ·  23 comments  ·  Admin →
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  19. Voucher overhaul

    Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.

    Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…

    41 votes
    In Progress  ·  10 comments  ·  Admin →
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