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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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17 results found

  1. Recurring Text Campaigns

    Would love to be able to send recurring text campaigns and not have to send one time blasts. We use texting a lot more than emails so this would be super helpful!

    14 votes
    In Progress  ·  1 comment  ·  Admin →
    How important is this to you?

  2. "All Locations" selections to honor newly added locations (staff profile, forms settings)

    "All locations" can be selected as a staff member's assigned locations as well in a form or chart's settings. When a new location is added to the dashboard, though, each of these areas have to be updated to include it. It would be more efficient overall if the "All locations" checkbox considered future locations after it's been set.

    3 votes
    In Progress  ·  0 comments  ·  Admin →
    How important is this to you?

  3. Add oval and circle shape to treatment record.

    There is a square, line, and X, but would love to track Coolsculpting treatments on the Boulevard system. It would be great to have an oval to show where their cycle was placed.

    2 votes
    In Progress  ·  0 comments  ·  Admin →
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  4. Precision Scheduling

    "Precision Scheduling" - Where to begin?! Right... well it was really smart to trademark since others will surely want this level of deep learning /s.

    When we were notified in April of this new "feature" I read through the online support document, it surely read as though these changes were optional or opt-in. Some examples from the support document; "When Precision Scheduling is enabled", "Precision Scheduling is available for all Boulevard customers". Based on my interpretation of the support document, no intervention should be required on our part? My point is, it's enabled and there is no accessible "switch" to…

    13 votes
    1 comment  ·  Admin →
    How important is this to you?
    In Progress  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    We're in conversations with Shawn about his issue here. Kudos to him for catching what might be a bug that we plan to fix. We've also been able to adjust Precision Scheduling's settings to better suit their preferences. Please reach out to support if you'd like to adjust how Precision Scheduling works for your business. Between the bug fix and settings adjustment, we're confident we'll end up somewhere that works well for them!

  5. visual Data Reports: Graphs, Pie Charts Etc

    I came from Vagaro and they had easy to read visual data charts. I am a visual person and numbers/text are hard to read. Having easy to read Data such as graphs, pie charts is ideal for business to see the numbers easier for visual people.

    24 votes
    In Progress  ·  3 comments  ·  Admin →
    How important is this to you?

  6. Allow multiple product usages for each service

    Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    135 votes
    In Progress  ·  39 comments  ·  Admin →
    How important is this to you?

  7. Improve Duo - Reduce Constant Disconnect and Unlinking

    Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    49 votes
    In Progress  ·  2 comments  ·  Admin →
    How important is this to you?

  8. Gratuity via Duo, even if service total is $0 (prepaid)

    Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!

    59 votes
    2 comments  ·  Admin →
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  9. Provide more details for disputed transactions

    The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...

    72 votes
    In Progress  ·  3 comments  ·  Admin →
    How important is this to you?

  10. Send text reminder even when appointment has already been confirmed via email reminder

    40 votes
    1 comment  ·  Admin →
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  11. Input multiple contact emails for dispute notifications

    7 votes
    In Progress  ·  0 comments  ·  Admin →
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  12. Receive a Notification for Disputes

    Can we receive notifications for Merchant Disputes that arise?

    Thank you!

    55 votes
    In Progress  ·  2 comments  ·  Admin →
    How important is this to you?

  13. Have report that combines our created referral sources with the "another client" referral source

    We want 1 report that will show both our created referral sources and the "another client" referral source so that we can see all referral sources together.

    14 votes
    In Progress  ·  0 comments  ·  Admin →
    How important is this to you?

  14. Ability to void multiple vouchers at a time

    Ability to void multiple vouchers at a time. We have to manually void out 30+ vouchers individually when they are expired - it's way too tedious and there needs to be a bulk or select-all feature.

    23 votes
    In Progress  ·  6 comments  ·  Admin →
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  15. Client List & Audience Creation Filtering

    28 votes
    In Progress  ·  6 comments  ·  Admin →
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  16. Separate expired vouchers

    10 votes
    In Progress  ·  1 comment  ·  Admin →
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  17. OPERA- Hotel Software Integration

    OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.

    8 votes
    0 comments  ·  Admin →
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