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  1. I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    6 votes

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  2. Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.

    2 votes

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  3. Currently taking photos with the ipad available at check in to complete a form is not supported, we'd like this to be implemented to allow clients to fully complete their form at check in.

    1 vote

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  4. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    7 votes

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  5. It would be amazing to add a tag or something to differentiate between multiple cards on file. In case the client wants one for the membership and the other for retail, gratuity, etc.

    2 votes

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  6. In history, it should just show the entire details of the order to avoid the constant back and forth when wanting to see more details. Or at least have Order history and APPT history separately

    7 votes

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  7. We'd like our clients to be able to upload profile photos of themselves to the client portal and the ability for us to add profile photos for them to their client profile. This will allow us to provide a more hospitable experience for our clients.

    8 votes

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  8. We have so many patients that book the same appointments over and over and they are booking multiple weeks/months out at a time. It would be SO much easier to be able to copy and paste the current appointment on multiple dates.

    3 votes

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  9. We'd like to be able to add these hyperlinks to take clients to photos of the provider's work so they can get a better visual of who will be working on their hair!

    1 vote

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  10. Any user can either use the dropdown of Other payment options from the location's settings from the Manage tab or fill in their own. This makes reporting very messy since one payment can be listed separately due to spelling differences (i.e. CareCredit, Care Credit, care credit, etc) but also some users should not be able to create their own payment methods and be restricted to use approved ones only.

    2 votes

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  11. Right now you can only add your availability on a set cadence. I don't have a set schedule so it would be great to be able to select what days I'm available in a calendar month type setting instead of weekly/biweekly settings. It'd be nice to do it day by day.

    1 vote

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  12. A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    8 votes

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  13. It'd be great if BLVD could implement a way to allow us to remove certain (or all) service names from showing in appointment reminders and notifications as we provide some services that clients would like to keep private as much as possible. Thank you!

    2 votes

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  14. Instead of giving a gift card for a dollar amount clients can purchase a gift card that is tied to vouchers/ specific treatments.

    2 votes

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  15. 1 vote

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  16. Please make the photos of the stylists bigger so that you can see their faces better. They are much too small to see clearly.

    2 votes

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  17. 2 votes

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  18. Be able to set perimeters for required info for when a patient is being inputted into the system such as:

    -date of birth
    -phone number
    -email
    -card on file

    -zipcode

    4 votes

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  19. When clients schedule multiple appointments online, the system does not link the appointments together.

    5 votes

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  20. Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.

    4 votes

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