Settings and activity
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6 votes
Jeremy Shieh
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94 votesJeremy Shieh
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42 votesJeremy Shieh
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3 votesJeremy Shieh
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3 votesJeremy Shieh
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7 votesJeremy Shieh
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6 votesJeremy Shieh
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17 votesJeremy Shieh
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5 votesJeremy Shieh
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5 votesJeremy Shieh
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2 votesJeremy Shieh
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4 votes
An error occurred while saving the comment Jeremy Shieh
commented
I have a hypothetical;
Client texts some lewd message to the business. Let's file it under some type of harassment such as a sexual advance, or threat to staff.
Staff is aware of it, alerts management, etc.
There is no way to contain this, forever it will be referred to, "omg did you see what Mother Theresa texted to us 5 years ago of what they were doing with Elon Musk and the head receptionist in Ibiza? Let me show you!"
Jeremy Shieh
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Many businesses charge by a starting at price or a range. The current setup does not cater to either and gives customers a preconceived notion that the prices are flat and set. The workarounds are adding verbiage to the description or even service name to denote that things are variable. Even when this is done it requires staff to be vigilant to amend the prices prior to checkout, if anyone is even paying attention.
For some services, time-based or supply based variables are taken into account to determine pricing which at times are only assessed at checkout. Forcing a verification from the software if the service was booked as $A-$B, or $C+; "Please enter the final cost to the customer for this service." This would provide a catch all for this.
Ultimately it would be extremely useful if service providers could report if $B or $C are an exception through their Blvd professional app before checkout so that the process seemed seamless for the customers and front desk staff.
Everyone would make more, and the business would be more professional.