Settings and activity
686 results found
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3 votes
Jeremy Shieh
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2 votesJeremy Shieh
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3 votesJeremy Shieh
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6 votesJeremy Shieh
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17 votesJeremy Shieh
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5 votesJeremy Shieh
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5 votesJeremy Shieh
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9 votesJeremy Shieh
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11 votesJeremy Shieh
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18 votesJeremy Shieh
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12 votesJeremy Shieh
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2 votesJeremy Shieh
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4 votes
An error occurred while saving the comment Jeremy Shieh
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2 votes
An error occurred while saving the comment Jeremy Shieh
commented
I unfortunately agree that we suffer of weekly connection issues. The worst type would be when somehow the Duo app is no longer linked to the business and requires manage level access to get to hardware setup to relink it. Without knowing what compliance issues perhaps may be involved, it would be totes cool if the Duo app had a more permanent connection to a business, that perhaps using the iPad's UDID or something made it so that even after whatever disconnects occur or even an app data loss, that server side Blvd knew that this iPad should be connected to this business.
Jeremy Shieh
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4 votesJeremy Shieh
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9 votesJeremy Shieh
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2 votesJeremy Shieh
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9 votes
An error occurred while saving the comment Jeremy Shieh
commented
This has been a slight issue perpetually and leads to accidental assumptions such as:
The client booked it as a request but it was only because they followed the menu options to select a stylist and a time, but actually do not care who they are seen with.
The client selected a time and were labeled non-request, but once they got the service provider they were happy with, settled on ONLY seeing that person and when switched due to it being a non-request are upset because they felt it was locked in.
A process of just asking the client, do you only want to be seen by this service provider would end all the ambiguity.
Jeremy Shieh
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10 votes
An error occurred while saving the comment Jeremy Shieh
commented
This would be instrumental in the development of our ability to take deposits. At current, deposits are an online only process and all phone and in person bookings require the staff to be EXTRA vigilant and aware of steps that seem like workarounds to take deposits. Making it mandatory would better support all businesses and create a more reliable business model for Blvd clients.
Jeremy Shieh
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2 votesJeremy Shieh
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I have a hypothetical;
Client texts some lewd message to the business. Let's file it under some type of harassment such as a sexual advance, or threat to staff.
Staff is aware of it, alerts management, etc.
There is no way to contain this, forever it will be referred to, "omg did you see what Mother Theresa texted to us 5 years ago of what they were doing with Elon Musk and the head receptionist in Ibiza? Let me show you!"