Not all of our float consultants enroll new clients in our rewards program. The fact that we even have to press a button to enroll them is counterproductive to offering such a program, as clients believe they're accruing points when they really aren't, and then they get mad with us when they aren't getting what they are due. An auto-enrollment for every client should be implemented ASAP to avoid any further issues with this system.
Not all of our float consultants enroll new clients in our rewards program. The fact that we even have to press a button to enroll them is counterproductive to offering such a program, as clients believe they're accruing points when they really aren't, and then they get mad with us when they aren't getting what they are due. An auto-enrollment for every client should be implemented ASAP to avoid any further issues with this system.