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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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313 results found

  1. When guests are missing required fields of their forms, they have to carefully scroll upwards to find where they missed a field instead of the page jumping to the section they are missing. There is also no bolded or large text to easily find the missing field.

    26 votes

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    Thanks for taking the time to provide your input. Great news - we’ve already completed this upgrade and it should be active in your dashboard! Now, when a required form field is missing, when hitting submit, it will take you directly to the field that needs attention. Check out this article on our support center for more: New Forms: Building Forms and Charts. We’re grateful for your  ideas and contributions—they help us constantly improve our software.

  2. Many times the clients for this business are running late so providers will be swapped for whoever is available. Same for when a staff is still with a client and has a client waiting, they will just swap to staff who will be available. Want to cause less confusion with clients when they see the name of the staff and it is not them performing the service anymore.

    3 votes

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    Completed  ·  0 comments  ·  Admin →
  3. Would love to use the custom report builder ASAP

    36 votes

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    Completed  ·  0 comments  ·  Admin →
  4. controls/prompts to make sure that if a client has a membership to redeem that is chosen as the tender type instead of accidentally charging the customer's credit card directly.

    6 votes

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    Completed  ·  0 comments  ·  Admin →
  5. When vouchers are redeemed, it discounts the service price to $0. Then, the service provider who completes this service does not receive any commission off of the service.

    12 votes

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    Completed  ·  1 comment  ·  Admin →
  6. We have clients who schedule the same service and we want to be able to prebook them for all their future appointments at once instead of once at every checkout or having to create multiple single appointments.

    20 votes

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    Completed  ·  1 comment  ·  Admin →
  7. In the Sales tab, we would like the open to filter by date in the Orders and Payments pages.

    12 votes

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  8. Sometimes We have staff members miss appointments booked same day because they don't hit the refresh in the staff app. Our old system would auto/push/update.

    7 votes

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    Completed  ·  3 comments  ·  Admin →
  9. Gift cards being able to be sold during online booking

    27 votes

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    Completed  ·  0 comments  ·  Admin →
  10. Be able to change the colors of services on the calendar rather than just the staff member

    15 votes

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    Completed  ·  1 comment  ·  Admin →
  11. 201 votes

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    Hello there! Exciting news! Last week we released our new image markup feature, which allows service providers to mark up diagrams or add photos for markup directly in Boulevard (either on desktop, or via the Professional App). This feature is available for all customers that have Boulevard Forms and Charts! Please check out the support article for more information on how to setup this feature, and enjoy!

    -The Boulevard Team

  12. When guests fill out the form, the Submit button is in the top right corner, when it should be bottom right to Save and Submit.

    12 votes

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    1 comment  ·  Admin →

    Thank you for your feedback. You’ll be happy to know that we recently completed work on updating the Form submission button. With this update, the submission button is now on the bottom right of the form. Check out this article on our support center for more: Boulevard DUO App: Check-in, Walk-in, Forms. We appreciate your ideas and contributions—they help us constantly improve our software. Please let us know how this new feature works out for you

  13. Need the ability to add forms to an appointment if the form has required fields

    7 votes

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    Thanks for taking the time to provide your input. Great news - we’ve already completed this upgrade and it should be active in your dashboard! Now, you can add forms with required fields to appointments. We’re grateful for your  ideas and contributions—they help us constantly improve our software.

  14. As an Arizona business in part of the state that doesn't switch at daylight savings time we're in MST part of the year and PST the rest. Currently, confirmation emails show MST when they need to say MST AZ to prevent the current confusion client might have not knowing if the time in the email is correct or an hour off.

    1 vote

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  15. 25 votes

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    Completed  ·  0 comments  ·  Admin →
  16. Ability to run a membership that gives % discount for different services. Local Membership gives 20% off float and 30% off sauna services.

    8 votes

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    Completed  ·  0 comments  ·  Admin →
  17. Need admin access to edit gift card amounts and to mark as "invalid/void" if the gift card amount was used.

    7 votes

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    Completed  ·  0 comments  ·  Admin →
  18. Allow for use of Google Tag Manager in booking widget or expanded ability to track referral source

    6 votes

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    1 comment  ·  Admin →
  19. This used to be a feature, but was removed probably for reporting. We would like to be able to add/subtract from account credits without having to do a checkout which creates a whole mess. Would be nice to quickly reward clients for referrals or take credit if they have a service done/buy a product at an offsite event

    7 votes

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    Completed  ·  0 comments  ·  Admin →
  20. We would like our practitioner's schedule be linked to gcal

    3 votes

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    Completed  ·  0 comments  ·  Admin →
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