I suggest Boulevard incorporates a cloud based phone system like my JustCall so I can switch over to all-in usage in Boulevard.
I use JustCall for my cloud-based phone system right now, it's a Twilio number that allows 2-way texts and recorded phone calls for quality assurance and training purposes. Would Boulevard be able to incorporate that? I would love to switch to all-in usage of Boulevard and cut out the extra expenses of that other phone system. It costs a lot.
Kasey Fant
shared this idea
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Ben Stevens
commented
I would not be against something like this. Or even an integration with a SIP provider. I would love to get my phone set up to integrate with the Boulevard app and work for texting as well. I am open to almost any reliable SIP trunk provider.
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Jeremy Shieh
commented
Putting my vote in for 8x8! I'm sure they can probably cough up some pretty good enterprise deals to get it done as they've done for my corps.
I would love an integrated phone solution and also have the SMS piggyback on that service so that it also can be done through boulevard but also through the webapp/app for the phone PBX.
Side advantage is there could be quite large cost savings for partners on the SMS side of things as well, and compliance probably could be taken care by the PBX provider as well!