← Have an idea? Share it!

Settings and activity

1 result found

  1. Remove case sensitivity from email addresses

    11 votes
    1 comment  ·  General  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Mark Cook commented  · 

    I could not agree more. This creates more of a headache than is needed. With case sensitivity on singular clients can have upwards of 2+ accounts. I had one client who had 7 different accounts all with same phone and name but different capitalization in each email making the client seem new and getting multiple 1st time sales and promotions until client was seen and waited on by several employees until it was noticed. client had been a new client at least 7 times

    Mark Cook supported this idea  ·