Settings and activity
644 results found
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70 votes
Jeremy Shieh
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4 votesJeremy Shieh
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3 votesJeremy Shieh
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2 votesJeremy Shieh
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An error occurred while saving the comment Jeremy Shieh
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8 votesJeremy Shieh
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13 votesJeremy Shieh
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3 votesJeremy Shieh
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9 votesJeremy Shieh
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29 votesJeremy Shieh
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5 votesJeremy Shieh
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17 votesJeremy Shieh
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29 votesJeremy Shieh
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2 votesJeremy Shieh
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5 votesJeremy Shieh
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3 votesJeremy Shieh
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6 votesJeremy Shieh
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121 votesJeremy Shieh
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An error occurred while saving the comment Jeremy Shieh
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At current the options are first available and book by service provider. If a client had the intent of booking next Wednesday at 4pm with no qualms about who is doing it, they would themself have to workaround and either just select a service provider and trial and error until they got the time they wanted or go through first available and do the same.
Perhaps the solution is changing the words of "book first available" to book by time. The current wording is misleading to consumers (especially first time) because it signals to them they cannot book a specific time in the future unless they are familiar with our staff or are trial and erroring to get there.
If the row was "Book by time, first available TODAY at 3pm" that would contain the most information and also not lose potential clients due to a misunderstanding.
An error occurred while saving the comment Jeremy Shieh
commented
For new clients or clients that trust the quality of a business, they don't necessarily need a single service provider. By forcing them to select a certain staff member, we're potentially limiting their options to come in at what might be a convenient time for them. I suggest an option at the top of the staff selection bar that is "any" "pick stylist based on time selection". I do believe this will increase revenue and also lessen the barrier for a new client to come into the shop based on their own booking without worrying about who to choose.
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6 votesJeremy Shieh
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5 votesJeremy Shieh
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I would love the option to automatically add “Card Not Present surcharge” of whatever rate or set amount for all of such transactions.