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Settings and activity

650 results found

  1. Sharable Account Credits for Memberships

    8 votes
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  2. Gratuity via Duo, even if service total is $0 (prepaid)

    59 votes
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  3. Bring back the cancel button for Duo transactions

    2 votes
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  4. Viewing blocks on Professional app does not show all text that the block has and is cutoff at the edge of the screen, rewrap text plz

    4 votes
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  5. Pop ups to announce critical changes

    5 votes
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  6. Make switching between staff accounts on mobile easier. It currently prompts me to update my profile every time. so it adds three screens

    4 votes
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  7. Integrate Message Center notifications with browser (such as chrome) notifications so that OS can handle rich notification options for users

    12 votes
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  8. PHONE APP is difficult to book appointment and see details

    42 votes
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  9. Opposite of “Verified” badges on social media, Client names universally could UI show any lack of required profile data such as a Red “?”

    2 votes
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  10. See client packages, memberships, vouchers in the app. Only shows recent history, not what packages they might have

    3 votes
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  11. OPTION TO STAR TEXT MESSAGES TO GO BACK AND RESPOND MESSAGE

    24 votes
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    Jeremy Shieh commented  · 

    Right now we're doing anywhere between 5 and 40 threads a day and most of them are fairly general, but special cases are when we have to cancel all of a day's appointments for a service provider or such and those need to be slightly more managed and kept separate from the more general things that are sort of ignored until someone is responsible and closes those conversations.

  12. Fix communication for alerting stylists their client is here

    1 vote
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    Jeremy Shieh commented  · 

    I cannot specifically state why or how this happens, but it is a common complaint from service providers that they aren’t getting these notifications. Our SOP is to tell them to refresh the professional app, if that doens’t solve it, force close it and reopen it, delete it’s data and log in again on it, or delete the app and reinstall it. The occurrence across 15 service providers is about 1 complaint of this nature a week. Cannot replicate the problem, but it most definitely happens. Ultimately, it is a hinderance and does cause confusion. The worst case is that a staff member will be paranoid that something is happening regarding their job security by being singled out with no understanding that it is a glitch or error and not intentional.

  13. "Voucher" or Series sales should not be included in Product Sales

    22 votes
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  14. Payment Method Addition

    4 votes
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    Jeremy Shieh commented  · 

    Adding a tapped or contactless card is typically not good for adding a card on file as these “taps” are likely tokenized. When adding a tokenized card to a payment on file, it may only work that one time (perhaps not even when you want to charge them the first time). Forcing a swipe or manual card add prevents a business from accruing unusable payment data.

  15. When booking in the dashboard, it shouldn't automatically select requested

    20 votes
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  16. Ability for clients to share marketing emails and allow other people to subscribe/ become a client

    3 votes
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  17. Data for walk-in appointments

    6 votes
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  18. Default time block reason to "Business" instead of "Personal"

    5 votes
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  19. Confirmation time stamp

    14 votes
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  20. Disable service(s) if it should not pair with another chosen service

    4 votes
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