Settings and activity
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5 votes
Jeremy Shieh
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6 votesJeremy Shieh
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17 votes
An error occurred while saving the comment Jeremy Shieh
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An error occurred while saving the comment Jeremy Shieh
commented
Since only 5-6 staff are shown, it is assumed by most clients that those are all the staff we have, it doesn't occur to them to drag that menu down to view more as it lacks visual cues to indicate there are more staff. Moreover, there isn't a clear logic to the order of the service providers, it isn't by price or name. It would be nice if this was customizable to a degree.
An error occurred while saving the comment Jeremy Shieh
commented
Currently the listing of stylists when opened up shows a static set (First Available + 5 providers). If the client or user did not think to drag or scroll, then further staff would not be shown and the user would assume only those were available.
Attachments:
Top.jpg is the default loaded view, as seen there are no visual cues to show that there are additional service providers which is shown in bottom.jpg. On solution could be reducing the size of the pull out menu by half of a provider so it is always cut off, incentive for a scroll. Other ideas include adding an arrow down. or "scroll for more" somewhere. -
3 votes
An error occurred while saving the comment Jeremy Shieh
commented
Our workaround for similar things (turning on wax pots/getting private room ready) are making those services attached to requiring and using a “resource”. The resource columns can be turned on in dashboard and provide a VERY obvious indication that something is needed prior to that service. We found this was more telling of an indicator than tags since it takes up 10% of the screen and can’t be ignored.
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98 votesJeremy Shieh
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16 votesJeremy Shieh
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3 votesJeremy Shieh
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6 votesJeremy Shieh
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1 vote
An error occurred while saving the comment Jeremy Shieh
commented
Not completely a solve, but it does work to consolidate and conserve screen real estate to alter tags that you no longer use to NOT be highlighted. This would remove them from showing the emoji on calendar view. Then change the text of the tag to something very short. Together these two should get you some cleanliness and organization until a better solution exists!
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3 votesJeremy Shieh
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12 votesJeremy Shieh
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19 votesJeremy Shieh
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12 votesJeremy Shieh
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3 votesJeremy Shieh
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13 votesJeremy Shieh
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8 votesJeremy Shieh
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2 votesJeremy Shieh
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315 votes
An error occurred while saving the comment Jeremy Shieh
commented
I would really like it if the iPad was used more. If there was a hudden button in the Duo app to clock in and out and then use the iPad's camera to optical scan a barcode to confirm identity, this would make this a pretty substantial timeclock system. Or swipe in the Duo, or scan an NFC puck on Duo. Just something that isn't two employees relaying to each other, "can you clock me in early today?"
I would want to add employee driver's license barcodes into blvd so that there is much lower likelihood of people clocking each other in and out or using each other's pins. Hourly wages are getting very high and even 5 minutes of cheating here and there really adds up.
Jeremy Shieh
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2 votesJeremy Shieh
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2 votes
An error occurred while saving the comment Jeremy Shieh
commented
I have never thought of that, and it is ingenious. If in purchase orders it can be done so that a distributor is selected and for what date range that it creates a report of what was expended and needs to be reordered a lot of time would be saved.
Jeremy Shieh
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If the words “first available” were replace with “no preference of service provider” this would also increase client throughput since they wouldn’t think it is selecting between a specific staff or just the FIRST appointment. Too often clients think that option only leads to the soonest appointment instead of showing them non-request options of ANY date.