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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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12 results found

  1. Offering businesses more flexibility to assign a cash value to vouchers

    147 votes

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  2. it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.

    2 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  3. Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.

    3 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  4. We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.

    20 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  5. Objective:
    To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.

    Background:
    With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.

    Current Situation:
    Turning off client list access is not a viable solution as…

    3 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  6. We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.

    57 votes

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    Scheduled  ·  5 comments  ·  Admin →
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  7. Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.

    15 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  8. Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.

    10 votes

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    Scheduled  ·  4 comments  ·  Admin →
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  9. When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.

    20 votes

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    Scheduled  ·  0 comments  ·  Admin →
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  10. 407 votes

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    Scheduled  ·  16 comments  ·  Admin →
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  11. Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!

    I do not wish to give her total control over our software so it should be something I can allow in permissions.

    25 votes

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    Scheduled  ·  1 comment  ·  Admin →
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  12. for ease of use and to avoid CNP fee

    131 votes

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    Scheduled  ·  7 comments  ·  Admin →
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