The ability to save International numbers into the clients profiles
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Jeremy Shieh commented
Love this! Even though many businesses may not be able to call them back, this would at least allow them to track these clients better and search for them. These clients also typically are the ones with more difficult names or accents that staff may need every extra available help to identify them. Providing ability to look them up using actual phone number is useful.
Our current workaround is to store the last 7 digits of their number and use area code 555 (for foreign-foreign-foreign). So someone with the number +0 44 20 9876 5432 would be in our system as 555-876-5432 another option we use is to fully store the client's international number (possibly in a couple formatting permutations) in their FIRST NAME so that they are searchable. For John Smith with that same number we would store them as "John 0442098765432 044 20 9876 5432 98765432" as first name.
It would also be helpful if Boulevard labeled international numbers (once supported) with a icon showing that it is foreign next to the number on contact cards, profiles, appointments; just to prevent confusion.
With new staff or even lazy staff, they will see a erroneous number that has been cut off due to too many digits or something and then call that number, "Hi is this X, this is salon, confirming your appointment for tomorrow" "huh? I have no idea who this is and I live thousands of miles away" "I am so sorry about that, I'll go ahead and cancel that appointment." Then the actual client comes in...