202 results found
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1 vote
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Manually add vouchers
If there is a mistake or a membership was not checkout out correctly there should be a way for staff to manually add in sessions and give the reason why they added it in!
3 votes -
Discount Reason on Receipt
If there is an offer code that is used by the customer it should show on the receipt what it was for. Like if there was a "Summer 2021 10% Off All Products" offer code, it should say that on the receipt instead of just "DISCOUNT". The customer has no idea what the discount was for when they see their receipt.
Even further it should give us the option to show or not show that on the receipt. For example, if a code was used for an escalation or customer complaint, I don't want the customer to see "Escalation" on…
27 votesImproved discounting visibility on receipts
Emailed and printed receipts just got a glow-up! Now, when an offer or discount is applied to an order, or when a voucher is redeemed for a service, discounts will be applied to the individual line item. This will include the offer name, discount or “Voucher Redemption” percentage, and the impact on the item total.
Each line item will display a crossed-out version of the item’s original price for clearer communication with your clients. Additionally, we’ve updated the subtotal to show the sum of products and services after discounts, but before taxes, fees, and gratuity.
Check out our revised receipt in the attached image. Thank you so much for the incredible feedback that helped us update this feature!
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20 votes
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Disable online booking for individual clients
This is for safety purposes! The option to go into a clients profile and disable their ability to book online and make them call us to protect staff from certain client who have made them feel uncomfortable.
42 votes -
1 vote
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8 votes
REACH AI has completed the integration. Head to https://getreach.ai/boulevard-salon-service/ to learn more
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Make it so "Time Blockers" Doesn't mess with online booking times
We constantly have to change appointments around after people booked them online because they go at times that don't optimize the schedule.
4 votesThank you for your feedback, good news! We recently completed work on an updated version of Precision Scheduling that improves scheduling in scenarios such as this. Check out the release notes for this improvement for more details, and learn more about what's possible in our support center.
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2 votes
All of these requests have been released over the past year:
1. Charts can autopopulate a patient's name using connected fields
2. We have dropdown lists as an option in the form builder
3. You can capture photos for markup, or add facial/body diagrams to be marked up - Markup support article
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Service vouchers not being applied to add-on services.
I offer memberships to my clients which include vouchers for a select amount of services. I also offer add-ons for those same services (but not included in the membership). The vouchers are supposed to be good for those specific services but NOT the add-ons. As of right now, when a client books the service with an add-on, the vouchers eliminate the price of the service AND the add-on which isn't what I to have happen as the client is supposed to pay for the price of the add-on.
7 votes -
4 votes
With the release of Advanced Charting, staff can now capture and mark up photos in the Professional App! Learn more here. https://headwayapp.co/boulevard-changelog/photo-markup-is-here!-278240
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2 votes
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12 votes
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1 vote
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3 votes
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2 votes
Boulevard's client notifications allow for customers to customize verbiage in automated sms confirmations and reminders, add links to outstanding forms, add link to appointment details, and include cancellation policy.
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Pronouns
Have a section within the client profile to see what pronouns they are using.
53 votes -
2 votes
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Account Credit History
Client has account credit - where did it come from? How can we tell? Need more information about HOW & WHEN an account credit was issued.
6 votes -
Adding services to an appointment in app does not adjust appointment duration
Major glitch: editing an appt doesn't save the new duration! Our staff is unable to use the app to edit appointments because the duration does not update when adding more services. The only work around is to delete the appointment and make it again. Please fix.
1 vote
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