The customer is requesting more granular permissions around payment access for their manager-level users. Specifically, they would like their managers to be able to:

Log information related to disputes (e.g., add notes, upload supporting documents, track communication).

View active and historical disputes for transparency and internal handling.

However, they do not want managers to have access to sensitive financial settings, including:

Viewing or editing the business’s bank account details.

Accessing or downloading deposit reports or payout information.