We just launched our Loyalty Program, and I was talking with the team about some things we would like to see improved if this works out well for our clients:

1. Would love to be able to exclude services from loyalty points redemption (we have mostly renters)
2. Have an expiration date on Loyalty Points
3. Have client's point balance visible on their receipts and in the client portal online
4. Automatically email/text the client when their loyalty points are about to expire