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Cancellation alert verbiage

" it is too "SOON" to cancel online is confusing and they would like it to say " it's too LATE to cancel online". thanks

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Alexa Erickson shared this idea  ·   ·  Report…  ·  Admin →
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  • Jeremy Shieh commented  ·   ·  Report

    Ideally if they cancel online after cancellation cutoff that the system assesses the late-cancellation fee. If it would let them know that their appointment has been cancelled and the fee has been charged would minimize confusion and also give us one less thing to do manually.