We should be able to edit the wording to say something other than "Include a message (optional) and potentially make it a requirement for specific services being booked! This would be helpful because we are having a handful of issues where a patient books a consult with an added removal, but i t should be a surgical visit. We ultimately don't know that until they arrive and explain in more detail what they wanted removed! This allows for more time and potentially adding stitches to a wound.