No more duplicate clients
If a returning client books online for the first time it creates a new profile even though they are giving the exact same information. This is a major problem because the front desk doesn't know there are duplicate profiles and when closing out the client we check the history to know the price. This has caused clients to be overcharged and then we have to deal with a refund.
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Jillian Cherry
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Alexis Wiley commented
Hello, we have been having trouble with duplicate profiles.. Is there a feature where the client can be notified if they enter something similar to another profile?