5197 results found
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Hardware Tab Privilege Group
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
7 votes -
Auto-populate feature that pulls data from past charts & forms
Our team has been really loving the auto-populate feature for birthdays and medications!
I was wondering if we can have the same feature as an option for text boxes in our charts & forms. For example, if, if a text box has your client's allergies, that field can autopopulate with each new chart or form and edited in case new information needs to be added.
This would be a BIG game changer for our team and really make a positive impact.
9 votes -
Automatic Emails to clients when they self reschedule
The business would like clients to receive new confirmation emails of the rescheduled time.
8 votes -
Give clients the ability to buy a package for someone else
It's fairly common have someone tell us that their significant other purchased them a package of massages. In order for the person gifted the massages we have to either double book an appointment slot with the package buyer so we can check out the appointment as a grouped ticket where we delete the buyer from the ticket but use a voucher that lives in their account, or we have to manually delete the voucher(s) from the buyer's account and then manually add corresponding vouchers to the person they bought them for. We also sometimes lose nuanced data in the second…
5 votes -
Bypass Review Chart option
"bypass review forms" privilege and feature should present a "skip" option to staff allowed to bypass rather than just removing the "submit and review" button altogether.
5 votes -
Customizable 'No Available Appointments' Messaging in Widget
Right now if there are no available appointments at the time selected, the Boulevard booking widget surfaces a sad face emoji and messaging advising the client to choose another time - we'd like to be able to customize that wording to better fit with our business.
4 votes -
custom refund reasons
Add 'refund deposit' as a default refund option so 'other' and typing out 'refund deposit' doesn't have to be done. The majority of refunds are from deposits
4 votes -
Gallery: Ability to upload PDF
Ability to upload a PDF to Gallery
4 votes -
Cherry Payment Integration
Cherry Payment Integration
4 votes -
Bug Report: Keyboard does not appear when added product during checkout on mobile app.
When I go to checkout a person on the mobile app and then add products the keyboard will appear and immediately disappear. It is a very common flow that we are selling product during an appointment checkout and are not always at the computer to do so. This makes it difficult for us to use the mobile app as checkout vector.
4 votes -
Client facing portal: voucher/unit balance
It would be great to give our patients the ability to monitor how many vouchers or product units units they have remaining on their account through the patient facing portal so they dont need to ask us and just "believe" what we tell them. It would be an added bonus for them to be able to SHARE their vouchers with another patient, especially if they are purchasing as gifts, etc.
6 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
32 votes -
Customize required client profile information
Require custom data fields ie:
Date of birth
Phone
Email
Billing/Mailing address
Preferred pharmacy
Gender
Emergency contact4 votes -
Post appointment email
Email that auto sends once appointment is completed. Can be customized however business would like!
5 votes -
Send a Quote to a Client
After a consultation have the ability to send a quote with a break down of services.
6 votes -
link appointments together when clients schedule online
When clients schedule multiple appointments online, the system does not link the appointments together.
4 votes -
Toggle Gratuity Collection for each individual transaction
It would be awesome if we could toggle the gratuity collection for each individual service/transaction before checkout as opposed to it being permanently on or off for all transactions. This would be helpful since not all of our services typically require gratuity and only certain services we would ask for it. That way we would not have to toggle it on or off through the management settings everytime we wanted to request for gratuity. It is very off-putting to our clients when prompted for gratuity on services that don't require them.
Before going to checkout our clients, it would be…
10 votes -
Add a TO DO List or Client Follow up
Considering adding a to do list or a client follow up list, ie follow up with T. Hall to reschedule, or return client phone call.
4 votes -
Change the Text Language of Booking and Reminders
Change the Text Language - Guests are coming in a day early because the language used in the booking and reminder texts is confusing them.
"Free cancellation or modification before Thu, Mar 28, 2024 at 2:00pm CDT. After that, changes will result in a charge of 50% of your appointment total."
We had 3 people in today come in alone. Happens A LOT. I think this is an unintended consequence.
4 votes -
Add a character count on messages
Since we are charged for multiple segments if the message is over 160 characters, there should be a character count on the messages so we can be aware of how many of our allotted messages we are using at a time.
5 votes
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