5235 results found
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Auto update expired cards
When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.
69 votes -
Gift card sales report
Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
- show gift cards sales totals
- show gift card card values and discounts
- show if cards purchased online or retail with ability to filter by dates17 votes -
Block new clients from booking with certain providers
It would be helpful to be able to specify what stylists are willing to take new client online bookings. I have a few service providers that no longer want to take new clients. But don't want to get rid of online booking completely, because current clients like to schedule online with them. It would be helpful to have a setting where stylists can choose if they would like to be available for new online bookings.
90 votes -
SEE THE TIME CLIENTS CHECK IN
Would love to be able to see what time clients have checked in, so we can stay on top of when they are being taken back, and their average wait time!
317 votes -
Week View on mobile
Allow week view on mobile app. Sun-Sat
24 votes -
Better Email Marketing Options
- The ability to duplicate a campaign rather than reinventing the wheel every time
- Emoji's in the subject line
- Store branded colors and fonts
- Reports that show who opened and who unsubscribed (not just a number but names)
- Better email templates
- The ability to choose multiple audiences for the campaign
- This was said before, but the ability to send to clients that may not be clients, but have purchased before.
12 votes -
Online Booking: Select Date to View All Staff Availability
The ability for clients to select a date to view all staff working and their availability.
87 votes -
Edit cart - online booking
I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!
12 votes -
Per Transaction Option When Creating Offers (Discounts)
Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.
10 votes -
Create client audience based on whether they do not have a future appt
Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.
20 votes -
Dot Phrases
For Auto-populating info in charts
7 votes -
Ability to set up custom client reminders
For example: " I would like to set a reminder for 6 months from now to contact a Client to make his next appointment"
17 votes -
Alert when booking appointment that tells you if the client has a card on file or not
They want a pop up alert that tells if the client has a card on file or not when booking the appointment, before it's been finalized. They want this so that they can easily tell if they need to ask for a card when booking appointments internally through the dashboard.
35 votes -
Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
60 votes -
Include Future Appointments in email reminders
The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.
49 votes -
Print Date and Time Stamps on All Forms and Charts
As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.
5 votes -
Visibility Into Appointment Confirmation Method
Ability to see how the client's appt was confirmed ( online, over the phone, via text)
10 votes -
Upload multiple photos to one photo upload box
Be able to upload more than one photo in the chart without having to change the forms to have multiple “photo upload” boxes
15 votes -
Custom Automated Email Campaigns
To have the ability to create customized automations that trigger when certain actions are met, such as a few days after a new client's first visit has been completed or for a returning client. You could use it as a drip campaign to welcome new clients and introduce upsell opportunities.
200 votes -
Customization of Transaction Emails
Ability to have some level of customization (text/font/theme) on transactional emails
58 votes
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